Make sure the microSD card is compatible. Once the reset and reboot is complete, your camera's LED indicator light will start double blinking blue. 2. Go to the Menu. One is through a separate yellow Light control tile. a. 2. Yes, just like a standard floodlight. Phone: 1-888-818-0436 (Monday through Friday 8am-5pm PST). Download the "Momentum Camera" app and create a new user account. Make sure youre downloading the correct app. This is a standard home WiFi router. 6. The flashlights are a helpful way for your camera to tell you what state it is in! This gives you more flexibility and ease to cycle through different modes depending on your schedule and when you want to conserve the most energy. 3. 4. No, the Knok requires a hardwired connection 16-24V AC to be powered, which is standard for most U.S. homes. When the device is locked, you will see a lock icon located on the lower right corner of the main screen. If you would like an outdoor camera, we would recommend the Momentum Aria Floodlight which is a weatherproof floodlight and camera that protects the outside of your property. Once you have successfully connected the camera device to your mobile device you are set to go. You will see a capped port within the camera. This Niro is not meant for outdoor use, so we can only recommend they be used indoors. Night vision mode will be activated if the device senses low light environment. - Check to see if the card was properly inserted into the camera slot. We are committed to maintaining your loyalty and acting in good faith at all times. I've reset the entire camera and set it up from factory settings, logged in and out of home, tried a different WiFi network, unpaired and repaired the Momentum app but nothing works. i. a. 3. Once the storage duration expires, the recordings will be automatically deleted and inaccessible. Install the thermostat. Make sure your mobile device is compatible. A mobile device running on an Android 6.0+ (Lollipop) or iOS 9.0+ platform. Note the recordings will be saved until the micro-SD card is full. Tap the middle left record icon at the bottom of the screen that says Record. Yes, and it is super easy! If you save your recordings with a micro-SD card, then your recordings will be lost along with the device. You have two options: insert your own micro-SD card or subscribe to a Momentum Capture storage plan through the Momentum app. 1. The Niro is not designed to sustain rain or other harsh weather environments. You may then speak into your mobile device, and the sound will be transmitted to the garage door controllers speakers. Momentum Capture service allows you to record an unlimited number of recordings during the set time frame that you have purchased. On the apps dashboard, you should have a yellow light control tile. Should not be installed in areas where the thermostats sensor could be affected, such as: The camera can stand on its own. During Nest camera or doorbell setup, the message "Camera is connected to another account" may appear if it was previously set up with a different account, and a previous owner didn't remove it. This function is controlled only from the live view camera screen. Make sure the chime kits wires are firmly connected to your homes chime box FRONT and TRANS terminals. Double Blinking Blue Light: Camera is ready to connect to a Wi-Fi network. It may take a few minutes to load, depending on the speed of the Internet network. From the live view screen, tap the settings icon at the top right corner. Meri Quick Start Guide (here) Meri User Guide (here) Meri Installation Guide (here). However, before you begin, it is recommended you place a conventional thermometer next to Meri thermostat as a benchmark. 2. Once in the live view screen, tap anywhere on the screen to bring up the top and bottom bars. Make sure to insert it in the correct orientation so the card slides in completely. Note that the camera will still be bound to the same Momentum account it was initially paired with. Single Blinking Blue Light: Camera is connected to a Wi-Fi network. This is the best way to use a security camera. 4. Your account will already be enrolled after pairing your camera. Check to see if you have the latest firmware version on your camera or other device. Refer to the Quick Start Guideand User Manual for more details. If youre unable to restart your device from the app, your device may not be connected to the internet. Select the Arias Light option, then select the days and timeframe when you want the lights to stay on. If you use: 4GB SD card= 12 hours, 8GB SD card = 25 hours, 16GB SD card = 50 hours, and 32GB SD card= 100 hours. Try to restart the app by force closing it and opening it back again. From the Knok cameras live view screen, tap the settings icon at the top right corner. Take everything out of the box and make sure you have all of the parts by matching the box contents with the list of Whats in the box or "What's Included" on the side of the box. Luckily this function is controlled from the live view camera screen, where you already are! If you use: 4GB SD card= 4.5 hours, 8GB SD card = 9 hours, 16GB SD card = 18 hours, and 32GB SD card= 36 hours. Make sure your cameras pairing process was successful. If youre still receiving frequent false alerts or there are high traffic areas that you want to eliminate, you can adjust the cameras motion zones to block out those areas. You can choose to downgrade or cancel your subscription at any time. Currently we do not have a plan to allow 24-hr continuous recording, however the camera can track and record motion activity all day. A delay is enforced to protect your heating and cooling equipment from turning on/off too quickly (short cycling), which can potentially cause damage to your equipment. The recordings will then loop around and record over the earliest saved data. This has a much wider range of detection at 270. The device has Infrared (IR) night vision built right in. Dont worry this is pretty standard for most home Wi-Fi routers these days. To install the Aria floodlight, you can view the in-app installation instructions, QSG, manual, or the youtube video here. However, the burglar will not be able to use the device since its still linked with your Momentum account. With the engine running, please tap the Wi-Fi button on your M6 camera until you hear "Wi-Fi is on". Make sure your mobile device is compatible. 2. Go to the Menu. Hold the rubber RESET button on the back of the device for 10 seconds or until you hear the reset tone. 2. This is necessary because the wiring must be available for the direct connections. Press the Add tile and select your device from the list. 1. And you wont ever miss out on that special YouTube moment! The other option is to subscribe to aMomentum Capture subscription. Once in the live view screen, tap on the microphone icon once on the bottom left corner. It offers . B. For a stronger mount, screw the metal plate into the surface (e.g., wall or ceiling), and then watch as the magnetic bottom of the camera snaps securely into place. b. Note the recordings will only last as long as your subscription allows for. There could be a few reasons. Just bought and installed a Momentum outdoor cam. Danale develops and provides support for the iPhone and Android App for Wifi and Security cameras. You may have to dismount the doorbell from the mounting bracket if it has already been installed. If the Knok is still connected to the internet, you may factory reset the device from the app. d. Near concealed pipes i. b. How to Reset your Momentum Wi-Fi Video Camera Momentum Aria Floodlight Installation Step-by-step on how to install and connect the Momentum Aria Floodlight in this video. Make sure to have a stable Wi-Fi connection in the area before you proceed. You can tell if the wiring is correct by testing the heat/cool/emer modes. The device has Infrared (IR) night vision built right in. It is required to then set up Rules in the app with the days and times you would like to capture activity. Must have a wired connection to supply power to the Knok. However, if the device is disconnected from the internet you may also reset the device by opening the camera on the Aria floodlight. To reset your Momentum Camera, hold the Reset button on the back of the camera for 5 seconds. However, travel time depends on your geographic location. Tap the check mark to save the setting. Make sure you turn off the Night Vision option in the settings if you still plan to do so. a. Phone: 1-888-818-0436 (Monday - Friday 8am-5pm, Sat/Sun 6am-3pm PST). Check that your routers firewall is not enabled and doesnt block the thermostat. Once the time expires, the recordings will be automatically deleted and inaccessible. To update the firmware, view the live video screen for the individual camera. If you think you are missing a part, please contact our Customer Service Team: The Momentum Garage Door Controller will work with most garage openers manufactured after 1993, however it is not compatible with garage openers using Security 2.0+ or MyQ technology. Send us a message well be in touch in no time. Select Garage Door Controller camera tile to enter the live view screen. You will then receive a verification email link. Therefore we recommend that it be used indoors or in an area protected from the elements. Thats an easy one! Your Momentum App is brain center for everything you might want to do with your device. Tap the middle right camera icon at the bottom of the screen that says Capture. There could be a few reasons why the app is not opening/closing the garage door. Go to the App menu and select the menu (3 blue lines) at the top left corner of the dashboard screen. To ensure youre downloading the correct version, follow the quick start guides reference with the app icon image. If you think you are missing a part, please contact our Customer Service Team: The Lite plan supports an unlimited number of cameras, including any camera on your account not included in a Plus, Premium, or Pro plan. 1. Tap anywhere on the screen to bring up the top and bottom tool bars. After entering the password, tap the check mark to confirm. Sure! The Plus plan saves recorded videos and photos for 7 days. c. Near windows or areas that shine a lot of sunlight Unfortunately, prior generation cameras (MOCAM-01/02/03) the old devices are not compatible with the new App. Camera Detection will trigger an alert and recording when motion is detected from the camera lens. Here are some options for a resolution to the problem: 1. You may purchase the Momentum Capture subscription plan through the Momentum account portal andheres the link for more info about the Momentum Capture plans. Is your thermostat far away from the router? This means it is delaying the cooling or heating operations. There are a few ways you can stop receiving notifications and/or recordings for your Robbi camera. The camera will then be ready to pair again. Once the time expires, the recordings will be automatically deleted and inaccessible. De-select the microphone icon so you can listen to your dogs reply. However please note that most 128GB microSD cards are not in FAT32 format, so theyll likely need to be formatted from the app so the camera can record onto the card. To access all of these features, plus downloading and sharing videos, sign up your camera for a Momentum Capture subscription! Select Knoks camera tile to enter the live view screen. Email: help@momentumcam.com. No, you can only choose to subscribe to one Plus, Premium, or Pro subscription. 1. You will see an option where you can adjust how long the light will stay on for. However, if you have an intercom or front gate control system instead of a regular doorbell, then the Knok most likely will not work with your home. You should hear a clicking noise if inserted correctly. Click the link in the email to confirm the registration. a. Type in your new password and tap OK. - Make sure the microSD card is in the FAT32 format. 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