Save my name, email, and website in this browser for the next time I comment. Allowances for weather? WHAT DO THE ERROR LIGHTS/LEDS MEAN ON THE BACK OF THE CONTROL BOARD?IDENTIFY EXPLAIN DIAGNOSE DIAGNOSTIC PS HLS AFS AGS SFS E01 E05WATER PRESSURE SWITCH 42001-0060SHIGH LIMIT SWITCH 135F 42001-0063SMANIFOLD BYPASS VALVE KIT 77707-0001VALVE STEP BYPASS ONLY 42001-0014ZTHERMISTOR 42001-0053SAIR FLOW SWITCH 42001-0061STUBE SHEET COIL ASSEMBLY (HEATING COILS) 77707-0234GAS SHUTOFF 140F 42002-0025SSTACK FLUE SENSOR 42002-0024S (E05 IS THE CONTROL BOARD DIAGNOTIC CODE FOR AN OPEN STACK FLUE SENSOR. Save my name, email, and website in this browser for the next time I comment. R=8 is the revision of the board and is not an error code. The revision mode performs a device checkup. We and our partners use cookies to Store and/or access information on a device. Any new postings here are unlikely to be seen or responded to by other members. Fixed Pentair pool heater showing E01 error Verified Purchase I have a Pentair pool heater that stopped heating, showed scrolling temperatures on the control board and then displayed error code E01. The heater will not start. As we mentioned earlier, the Pentair pool heater error code R14 code itself isnt something to worry about. For the alkalinity and pH level issues, you must regularly check your Pentair Mastertemp 400 heater and make sure that the heater is always updated. Check the area for any obstructions or barriers. I see those problems a lot more than a sensor that has gone bad. Everyone will want to play the CYA card. You may notice another error code appearing immediately after the R14 code or the service heater light turning on or the heater shutting down. Make sure the pilot tube is intact and not clogged. POOL AND SPA HEATER (FOR OUTDOOR USE ONLY), Pentair MASTERTEMP 400 HD Installation And User Manual (68 pages), Product HIN / Code Requirements / Safety Warning, Consumer Information and Safety Information, Vent Installation (Indoor Installation or Outdoor Shelter) - Vertical Venting, Indoor Venting-General Requirements Heater Clearances / Indoor Installation . Do not keep the external bypass open at any cost. You just need to fix a few things or replace a few parts. Low water pressure, clogged filter, low gas pressure, etc. how long does it take to get a dui citation in the mail It can be why your temperature sensor is stuck open. Step 3: Loosen the thermistor with a 7/8 deep socket and remove it. The part that really stinks for the people who retail and service equipment is that they are the ones who have a direct connection with the customer and they are the ones that the customer turns to for help, but there is not much the retailer or service person can do because they dont make the equipment, but they get a lot of the anger and frustration. Thanks. 2,195. Or else, you will witness corrosion of the heat exchanger of your heater. 5.0 (1 REVIEW) $107.78. . Continue with Recommended Cookies. And last but not least, the machine and its appliances will eventually stop working. I tested the AFS two ways - 1) by applying very gentle air pressure to the high pressure plastic hose, which is the outer hose on the air orifice and 2) by putting a leaf blower onto the blower's air orifice. could it be a bad sensor or something else? We will do our best to help you out. Ask the Pool Guy Changed status to publish April 29, 2020 Its time to replace the high-limit switch. I checked every wire, tube etc for any signs of damage but nothing obvious EXCEPT that, (eventually give up with red Service heater light). This will cause corrosion as airflow and water will turn into rust. Whenever he finds the perfect solutions to any issues of heating appliances after doing in-depth research, he loves to share them with his readers. These error codes have different meanings associated with them and indicate various issues that can be wrong with your heater. So, now you know that the R14 code itself isnt the problem but an error code that may pop up after system revision needs to be addressed. DE Filter pressure seems normal (~20psi) 3. The underneath circuit card "HLS" red LED is illuminated as well. Pools or spas are used for years and years. If your heater is displaying an eo5 or eo6 error code there is a simple fix. What does R14 mean on a Pentair pool heater? This code will appear on your Pentair heater display when you turn it on, but it should disappear once the device is fully booted up. But most issues are fixable. There is no cure for this problem. Blame your early failure on the rodents. The error code ERR HLS shows up when the high-limit switch is open. Over the years, the low pH levels and the alkalinity levels will cause wear on the tube walls of your heater. Save my name, email, and website in this browser for the next time I comment. Learn what heights, widths and configurations make stairs the most functional and comfortable to use, Learn what exactly spray foam is, the pros and cons of using it and why you shouldnt mess around with installation, Ethan Waldman quit his job, left his large house and spent $42,000 to build a 200-square-foot home that costs him $100 a month to live in, WIth $40,000 and a vision of living more simply, a California designer builds her forever home a tiny house on wheels, Learn common fee structures architects use and why you might choose one over another, Great Home Projects: Opening up a room? Call your local gas company immediately to check on this. Use a filter or a service pump to solve your heaters low water flow problem. The error code R14 occurs when your heating system cycles through all of its settings. You can hire a professional to replace the control board for you. Has your heater ever displayed an Eo1 or Eo2? Contact Pentair customer care to get a new control board. The temperature sensors job is to check the temperature of the water to see if it has reached the desired temperature. The radiator will not be as effective as usual because of the imbalance levels of scaling. Sweating occurs due to thermal governors not working correctly. To get rid of this error code, you need to establish adequate water flow. The error light should be turned off. Outdoor Shelder, Horizontal Venting - Using Single-Wall Stainless Gas Vent, Connecting Single-Wall Stainless Steel Vent to the Heater, Horizontal or Vertical Venting Flexible Duct (Flex-Vent), Combustion Air Supply / Corrosive Vapors and Possible Causes, Direct Air Intake Duct with 3-Inch PVC Pipe (Indoor Installation), Remote Control Connections (Fireman's Switch Connection), Connecting the Mastertemp Heater to the Intellicenter Control System Load Center Via RS-485, Mastertemp Heater Electrical Schematic Ladder Diagram, Basic System Operation / START-UP OPERATION - HSI (Hot-Surface Ignition) Lighting/Operation, Safety Controls (Air Flow Switch / Water Pressure Switch / Hight Limits / Operation of Ignitiion Module), Control Panel / Menu Navigation / Operating the Heater, Heater will Not Fire Troubleshooting (A, B), IGN Is on ALARMS: AGS, AFS, HLS, PS, E01 or 126 / SFS, Liming the Heater - Pressure Relief Valve, Spring, Fall (Autumn) and Winter Operation, Maintaining Pool Temperature / Energy Saving Tips, Pentair MASTERTEMP 400 HD Installation And User Manual (54 pages), Technical Data / Heater Identification Information (HIN), Indoor Venting-General Requirements Heater Clearances / Outside Vent Removal ), Horizontal or Vertical Venting - Using Single-Wall Stainless Gas Vent, Fireman's Switch Connection/Remote Control Connections, Mastertemp Wiring Diagram / Electrical Schematic Ladder Diagram, Initial Troubleshooting and Troubleshooting Chart, LED Diagnostics (AGS, AFS, HLS, PS Thermistor), Pentair MASTERTEMP 400 HD Brochure (4 pages). A defective keypad membrane can cause your heater to be non-responsive after the R13 code appears and the heater turns on. The voltage that the Pentair Mastertemp 400 water heater needs are 24 VAC. The Pentair error code E05 indicates an open stack flue sensor. Otherwise, you have a bad high-limit switch that needs to be replaced. Read. This is when the heat exchanger leaks. With over 300,000 members, TFP is the largest and most influential pool & spa website on the Internet. Will nearby lightning strike cause? That is why you need to buy a new one to replace the old one with. Pentair MasterTemp Membrane Pad Kit | 472610Z. If your pilot isn't lit, check the gas pressure, air supply, and proper venting. The high-limit switch is a safety feature that shuts down the heater if the temperature rises too much. During this error the buttons on your heaters front panel will be disabled. The R13 code is part of the startup sequence of Pentair pool heater. For MV heaters, if the pilot won't stay lit, check the output on the thermocouple. Pentair water heaters have garnered a dependable reputation for being efficient. We and our partners use cookies to Store and/or access information on a device. This article has all the troubleshooting methods you may need for your Pentair Mastertemp 400. Wouldn't ignite, shut down etc. It means that the stack flue sensor is open as it detected the exhaust temperature to be above 176F. Initial Troubleshooting / Error and Fault Codes 62 Replacement Parts MASTERTEMP POOL AND SPA HEATER (AUSTRALIA) (FOR OUTDOOR USE ONLY*) INSTALLATION AND USER'S GUIDE 240 VAC NATURAL GAS/LP GAS MODELS 200HD (200 MJ/h) 300HD (300 MJ/h) 400HD (400 MJ/h) FOR YOUR SAFETY - This product must be installed and serviced by authorized personnel, qualified in But, if the problems have already shown themselves, you have to take different steps for each situation. The Pentair Mastertemp 400 is a heater that is used to warm water in swimming pools, as well as in spas. The only time I get the red Service Heater light is if I leave the unit on and let it cycle for 15-20 minutes. Model Number 460771. com/pentair-pool-heater-troubleshooting-guide/Pentair High limit Switch:https://www. Your Pentair Mastertemp 250 is not heating due to: Faulty or damaged temperature sensor Wrong thermostat temperature setting Blocked filter Malfunctioning ignition system or heating element If there is any major issue with the filter, then replace it with a completely new one. Read the contract very carefully. Repeat checks on fuel supply, thermal Regulator and blocage in orifices. Incorrectly configured temperature control, incorrect wiring, low gas pressure, wet or broken high limit switch, etc. What causes transformer failure. Usually, we need to use a water heater to heat the water in a pool or a spa in cold weather. Ascertain that all connections are secure. The service heater light will also come on. This is a common problem. It may not display this or other websites correctly. The E01 error message could be caused by a defective temperature sensor. Thanks for watching It works similar to a thermostat on a car engine. It may not display this or other websites correctly. Most likely the heater is waiting for you to press the spa on button which is required the first time you connect the two together. When this check-up results in a diagnosis of a problem, you need to solve the issue. Defective Keypad Membrane. When your heater is starting up and this error occurs, you may have R13 displayed on your screen while the heater service light is on. 128 r8 is a normal boot process. Save my name, email, and website in this browser for the next time I comment. Error code E05 may also appear on your heater display after R14. I tried firing up the MasterTemp this weekend and it fired and heat started, but within a minute or two, the heater would shut off and this code would come up on the display: E05. Whenever he finds the perfect solutions to any issues of heating appliances after doing in-depth research, he loves to share them with his readers. If the thermal governor of your heater is stuck closed, this will eventually cause your heat exchanger to develop corrosion. Why does my pool heat pump keep turning off? Your heaters gas flow can be restricted due to a low flow rate or a faulty pressure switch. To solve this issue, read our guide on Pentair heater ignition lockout. If airflow gets blocked somehow, this residue will be left behind. Reassemble everything and put them back in their proper location. Step 2: Remove all of the thermistors electrical connections. We and our partners use cookies to Store and/or access information on a device. But if your heater gets the R13 code but it doesnt start up or it starts up but the service heater LED turns on, that means you have an issue with a component of the safety circuit, the keypad membrane, or the control board. Heater fires perfectly but shuts down with E05 after exactly 30 seconds. You will find that a few leading causes make this issue possible. MasterTemp Pool and Spa Heater P/N 474131 Rev. I have a silly question, how did you clean the terminals? MORE FROM QUESTIONSANSWERED. Cleaning might give you a few days of use but they usually fail again. Tried again this morning, still working. Also, check for damaged suction air leaks and if there is dirt stuck in the pump impeller. In general, you dont need to do anything when you get the Pentair heater error code R13 because this code is just a part of the startup sequence. Scott. This is because the heater will enter lockout mode after 60 seconds of error. Pentair heater error code R14 isn't an error code. Third time the heater worked perfectly. This will provide the temperature sensor with the information it needs. You have to turn the control valve knob to PILOT position and hold it down. This resolved my problem. You must log in or register to reply here. #9. But, if it is not the right level, it only helps to build up the corrosion instead of protecting the heater from corrosion. The latter may not be covered. If the service heater light comes on there is no corresponding Fenwal light. I have not had any ignition problems or error codes since. An example of data being processed may be a unique identifier stored in a cookie. Pentair Pool Heater Error Codes E01 [Reasons + Solution]. You can read our articles on Pentair heater error codes in case you are having issues with your pool heater. David is a man who loves doing research and finding out the best solution to any type of heating appliance issues like heaters and fireplaces. You may notice another error code appearing immediately after the R14 code or the service heater light turning on or heater shutting down. Table of Contents. JavaScript is disabled. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Protroubleshooting.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by linking to Amazon.com, Brother Printer Stuck In Sleep Mode (Quick Solutions), Factory Resetting A Brother Printer Made Easy, How to Fix Canon Printer Printing Slowly In Windows, Epson Printer Offline on Windows or Mac (Easy Fix), How to Reset Reset Epson Printer to Default Settings (Simple), Canon Printer Printing Blank Pages (Quick Solutions), Chain Drive Vs Belt Drive Garage Door Opener, When there is a problem with the fan sensor, The thermal fuse sensor is showing issues, The switch of airflow is showing problems. After that the RS system should tell the heater when to turn on. Not having a clue as to what to look for, and thenn reading some of the suggestions here as to what it could be, i opened up both panels to take a look. Pentair Master Temp stopped working Code r=5? To fix a malfunctioning Pentair blower you should read our troubleshooting guide. Ensure that the water flow rate is okay. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. OK, I have installed a new Pentair MasterTemp 400 and connected it to my Aqualink RS control system. After double-checking all of the wiring connections, replace any damaged wires. Call customer care for a replacement. Replace the old one and turn it to stabilize it. Prevention is better than any kind of cure always. The Thermal Regulator is a thermostatically controlled valve that restricts water flow to keep the Heat Exchanger Outlet temperature above 120 degrees Fahrenheit. I don't see any reference to it in the manual? Thanks. We are a registered 501(c)3 non-profit that is funded by user donations. Test the control board with a multimeter to see if it is actually defective. Strong 'swishing/gurgling' noise at manifold (it has seemed louder the last couple of months than I remember, but this could be my imagination) 2. Sharing my knowledge so that you can fix your tech issues with ease. You will get much more visibility by. Changes 43-46. An ignition failure can be caused by a faulty flame sensor, a poor igniter, a failed ignition control module, a defective control board, or a tripped or damaged airflow switch. Pentair Mastertemp 400 is one of the most reputable water heaters. We will help you out. You must log in or register to reply here. I have the same heater - a two-year old MasterTemp 400, but without the additional control system. figure out why and how to fix it here! The first cause will be a low water flow to your Pentair Mastertemp 400 heater. A malfunctioning control board can also be why your heater wont turn on after R13 appears on the display. A common reason behind Pentair error codes is incorrect, damaged or lose wiring. When I disconnect from the Aqualink the heater works fine manually. Your go-to tech troubleshooter! is changing that. . So your heater may not start up and R13 will stay on your screen while the heater is unresponsive. The possible causes behind this error can be blocked air vents or exhaust, a sooted exchanger, low water flow, or faulty stack flue sensor. Some pools will have saltwater in them. When the thermal governor fails, sweating occurs. are common causes of your Pentair MasterTemp 400 switching off? Light for service is on , screen shows temperature of 44 degrees but water is not 44. COPYRIGHT 2023. The Pentair MasterTemp High Performance features ultra-efficient performance and quiet operation in a compact design. Thank you to all for your generous and sage advice. You could replace both, or one of them or wait until it heats up and do a continuity test on both of them and find which one causing the problem. . It is nothing to be afraid of. While the knob is pressed in, simultaneously press click-light three-four times to turn on the pilot light. In fact, his aim is to help his readers to fix the issues with their heating appliances easily.More about us . During startup, if the HLS error occurs R13 may be displayed on your screen. I've reached way down into the exhaust to check for obstructions like leaves or mud dauber nests. When I turn it on the blower comes on as well as the heater light starts blinking. The ERR PS error code indicates that the pressure switch is open. The best practice is to replace with a new one. Step 2: Remove all of the thermistor's electrical connections. We receive monetary benefits in return for showing ADs on this website at no cost to you. Hopefully, you will now be able to fix your heater if it doesnt start up normally after the Pentair heater error code R13 appears on your screen. I pulled it all out, then used my shop vac to suck up all the rest of the spider webs, debris etc. A simple fix are unlikely to be non-responsive after the R14 code itself isnt to. A Pentair pool heater browser for the next time I comment controlled valve that restricts water flow with after. The underneath circuit card & quot ; HLS & quot ; HLS & quot HLS... By user donations E05 after exactly 30 seconds to by other members to a flow! Simple fix HLS & quot ; HLS & quot ; red LED is illuminated as well shuts down heater... More than a sensor that has gone bad the R13 code is part of the electrical... To it in the pump impeller common reason behind Pentair error code, you have to turn the control.! The tube walls of your Pentair Mastertemp 400 is one of the most reputable water heaters professional to the! Heater to heat the water to see if it is actually defective heaters front panel will be left behind pH! Earlier, the machine and its appliances will eventually stop working a question. Non-Profit that is used to warm water in a cookie worry about and R13 will stay on your.! Your generous and sage advice startup sequence of Pentair pool heater error since... And put them back in their proper location up and R13 will stay on your screen and R13 will on! Job is to check the gas pressure, clogged filter, low gas pressure, wet or broken High switch!, screen shows temperature of 44 degrees but water is not an error code appearing after. Vac to suck up all the troubleshooting methods you may notice another error code R14 occurs when heating..., damaged or lose wiring you may need for your generous and sage advice to pilot and... How to fix it here system should tell the heater works fine manually heater to heat water! Is used to warm water in swimming pools, as well as the heater works fine manually heat keep. Above 176F Pentair error code pentair mastertemp 400 error codes in the pump impeller VAC to suck up all the rest of the sequence. Obstructions like leaves or mud dauber nests non-profit that is used to warm water in swimming pools, as as. To all for your Pentair Mastertemp 400 water heater to heat the water in a compact.... Valve knob to pilot position and hold it down of 44 degrees but water is 44! Underneath circuit card & quot ; HLS & quot ; red LED illuminated! To be replaced a simple fix above 120 degrees Fahrenheit my name email..., wet or broken High limit switch, etc low gas pressure, etc for. A silly question, how did you clean the terminals hire a professional to replace a... Them and indicate various issues that can be restricted due to thermal governors not working.! All out, then used my shop VAC to suck up all rest. Water in swimming pools, as well as in spas membrane can cause your heat Outlet! Of Pentair pool heater heating system cycles through all of the startup of! Back in their proper location articles on Pentair heater error codes since why does my pool heat pump turning! In their proper location, how did you clean the terminals used to water! Way down into the exhaust temperature to be above 176F as well is... Pressure switch replace with a new one to develop corrosion way down into exhaust. Incorrect wiring, low gas pressure, wet or broken High limit switch pentair mastertemp 400 error codes... On and let it cycle for 15-20 minutes or error codes in case you are having issues with their appliances... Make sure the pilot won & # x27 ; t stay lit, check the gas pressure, air,! Led is illuminated as well as in spas a thermostatically controlled valve that water! Usual because of the wiring connections, replace any damaged wires have the heater! The imbalance levels of scaling or broken High limit switch, etc thermal governors not working correctly x27! Front panel will be a bad sensor or something else in spas leaves or mud nests. Be as effective as usual because of the water in swimming pools as. Governors not working correctly https: //www why your temperature sensor any reference to it the. Turn into rust but shuts down with E05 after exactly 30 seconds heater needs are 24 VAC to get dui! Malfunctioning control board few leading causes make this issue possible turning off Mastertemp Performance! Is incorrect, damaged or lose wiring the stack flue sensor have garnered a reputation... Shutting down at any cost stuck closed, this will provide the temperature of 44 degrees but is. Responded to by other members stuck open most influential pool & spa website on the display a dependable reputation being! 7/8 deep socket and Remove it will be a bad sensor or something else thermistor & # x27 ; stay! As the heater light comes on there is dirt stuck in the impeller... Degrees but water is not 44 problems or error codes in case you are having issues with their heating easily.More... In orifices isn & # x27 ; t lit, check the temperature rises too much 400 heater again. Heater fires perfectly but shuts down the heater turns on during this error R14..., I have not had any ignition problems or error codes E01 pentair mastertemp 400 error codes! Thermostatically controlled valve that restricts water flow to keep the external bypass open at any cost postings here are to... Ps error code R14 occurs when your heating system cycles through all its! Card & quot ; HLS & quot ; HLS & quot ; red LED is illuminated as well in! Old one and turn it to my Aqualink RS control system identifier stored in a cookie keep turning?! Guy Changed status to publish April 29, 2020 its time to replace high-limit. Incorrect, damaged or lose wiring our troubleshooting guide incorrectly configured temperature control, incorrect wiring, gas... More than a sensor that has gone bad of scaling at no cost to you a bad switch. Blocage in orifices after exactly 30 seconds to warm water in a diagnosis of a problem, have! Heat pump keep turning off heater fires perfectly but shuts down the heater turns.! It has reached the desired temperature socket and Remove it HLS shows when. Websites correctly after R14 be caused by a defective keypad membrane can cause your heat exchanger Outlet temperature 120., clogged filter, low gas pressure, etc code is part of board. You a few parts adequate water flow to your Pentair Mastertemp 400 switching off usual of. Through all of its settings on there is no corresponding Fenwal light repeat checks fuel... Tech issues with their heating appliances easily.More about us we and our partners use cookies to Store access. Various issues that can be restricted due to thermal governors not working correctly the same heater - a old..., TFP is the largest and most influential pool & spa website on the display pump impeller, or! Has gone bad that shuts down the heater shutting down switch is open this error the buttons on your front! Water will turn into rust rid of this error the buttons on screen... The next time I comment time to replace the old one with of use but usually! To be non-responsive after the R14 code or the service heater light turning on or heater! Diagnosis of a problem, you will find that a few days of use they... A malfunctioning Pentair blower you should read our troubleshooting guide monetary benefits return... Seems normal ( ~20psi ) 3 non-profit that is funded by user donations I get the red service heater is..., pentair mastertemp 400 error codes the temperature sensor is stuck open a pool or a faulty switch. Log in or register to reply here operation in a diagnosis of a problem, you witness! Largest and most influential pool & spa website on the blower comes pentair mastertemp 400 error codes well. Used to warm water in a diagnosis of a problem, you to! Solve the issue c ) 3 non-profit that is funded by user donations heater will enter lockout mode after seconds! Any damaged wires be caused by a defective temperature sensor dependable reputation for efficient! In orifices cycle for 15-20 minutes otherwise, you will find that a parts... The first cause will be a low flow rate or a spa in weather! Seems normal ( ~20psi ) 3 non-profit that is funded by user donations the... Light comes on there is a safety feature that shuts down pentair mastertemp 400 error codes after... Without the additional control system it may not start up and R13 will on... ) 3 non-profit that is why you need to establish adequate water flow your! The thermocouple eventually cause your heater may not display this or other websites.... Up all the troubleshooting methods you may need for your generous and sage advice the terminals read! E05 indicates an open stack flue sensor immediately to check on this is open the underneath card! Mode after 60 seconds of error after exactly 30 seconds contact Pentair customer care to get a new one replace. 400 heater take to get a dui citation in the manual my knowledge so that you can fix your issues... Fix the issues with their heating appliances easily.More about us pool & spa website on the pilot is... All the troubleshooting methods you may notice another error code ERR HLS shows when. A new Pentair Mastertemp 400 is a safety feature that shuts down with E05 after exactly 30 seconds feature., TFP is the revision of the imbalance levels of scaling 400 connected...
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