The order was returned to union supply. It was created eight years, five months and two days on 21st October 2014 . links into your browser: Based On Your Shopping Cart. I have emailed the business 4 times over the last 16 days inquiring as to the status. We told Yvette that we had been told we would be contacted once the package was returned and we were not. I'd just like help in getting my money plus extra because of the time and emotional stress they are causing me. Phone: 866-404-8989 Fax: 888-857-6219 Email: customerservice@unionsupplydirect.com Correspondence/Payment: Union Supply Direct Attn: Customer Service P.O. P.O. Register Here! Union Supply Company is the provider of choice to commissary and canteen managers across the country. and called back the next day (1/11/2023). Union Supply Direct offers offender and/or friends and family package programs state-wide or for individual institutions. Union Supply Commissary Solutions, Inc, Forrest Fabrics, Inc and other three businesses listed there. As a matter of policy, BBB does not endorse any product, service or business. Union Supply Commissary Solutions, Inc. branch Company Number 0802086304 Status In Existence Incorporation Date 21 October 2014 (over 8 years ago) Company Type Foreign For-Profit Corporation Jurisdiction Texas (US) Branch Branch of UNION SUPPLY COMMISSARY SOLUTIONS, INC. (California (US)) Registered Address 2301 E. Pacifica Place Rancho Dominguez International Association of Better Business Bureaus. She explained that a $35 restocking fee had been charged. Free and open company data on Mississippi (US) company Union Supply Commissary Solutions, Inc. (company number 1063982) Learn how to leverage transparent company data at scale. We were told that the package had already been shipped; but if my brother was transferred before the package arrived, the package would be returned to Union Supply by the facility and then we would be contacted to determine a resolution. Dallas, TX 75261-9059 . Search job openings, see if they fit - company salaries, reviews, and more posted by Union Supply employees. Union Supply Media can create, label and ship custom CDs almost instantly with our high-speed CD writer. UNION SUPPLY COMMISSARY SOLUTIONS, INC. is a California Stock Corporation - Ca - General filed on July 14, 2011. Track Your Order Please enter the order number to track: The Johnson County Facility is no longer offering a family and friends package program. They told me they would have to send the check to the facility and then said they would send it to me and then told me they don't know when they'll send me the money. We contacted Union Supply customer service immediately to ask them to stop or cancel the package. Purchases can be allowed weekly, monthly or quarterly and/or for special seasonal or holiday programs. Explore. The purpose of the Route Driver is to achieve key Distribution Center overall organizational goals and. $22 an hour. served to you completely ad free and you will be granted access to view every profile in its entirety, even links into your browser: Mainline inmates residing at San Quentin State Prison can now have Quarterly Package Orders placed for them online! Seasonal ProgramsOur seasonal programs are usually implemented quarterly (spring, summer, fall and winter). BBB Business Profiles may not be reproduced for sales or promotional purposes. Reno, NV 89506 (North Valleys area) $24 an hour. All rights reserved. We explained to her that according to Union Supply's Rules and Regulations, the restocking fee did not apply to our situation. Note that complaint text that is displayed might not represent all complaints filed with BBB. Order placed with Union Supply Direct on 11/30/2022. Charleston, WV. All rights reserved. BONUS- UP TO $1000 SIGN ON BONUS FOR NEW EMPLOYEES. DFW Airport. . The Registered Agent on file for this company is Incorp Services, Inc. and is located at 815 Brazos St., Suite 500, Austin, TX 78701. ABOUT US TX 1 Johnson County : Email: customerservice@uscsdirect.com . with up to 5 times the number of maximum matches per search vs. non-subscribers. 12 days ago. IU was instructed upon release to to make contact through mail to get refunded the balance on my account, which is currently about $180. They have horrible customer service and I have read reviews I don't understand how are they still standing as a business. Based On Your Shopping Cart. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Such. Their accounts are under my **********, see Attached document To enhance the security of its website, beginning on January 1, 2017, Union Supply Direct will no longer support versions of Internet Explorer older than Version 10. Keefe Commissary Network | 1,310 followers on LinkedIn. I have been on hold for north of an hour without any contact from a human being. 2023 Union Supply Group, Inc., d/b/a Food Express USA and Union Supply Company. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. We have 4 offices to better serve you, please see the information below: 2500 Regent Blvd Utilize our advanced search form to filter the search results by Company Name, City, State, Postal Code, Union Supply Group fills orders accurately, completely and on-time through our distribution centers in Nevada, Ohio, and Texas. Custom CD Program A Union Supply Media custom CD lets inmates choose individual tracks to create their own personal mixes. ****** could not explain why we had not been contacted when the package was returned. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Dallas, TX 75261-9059, Customer Service Hours of Operation The package was ordered in August didn't get the refund till February tried to cash it on April 24 and then called on the 25, and three more times after. We contacted Union Supply customer service immediately to ask them to stop or cancel the package. She said it would take a few days for it to be processed and for us to see it on our credit card. Dallas, TX 75261-9059 (Map), 3321 Toy Road, Customer Reviews are not used in the calculation of BBB Rating. Order placed with Union Supply Direct on 11/30/2022. Order your package by phone toll free at (866)404-8989. Click here to Get the File - use the Password: ******** My name is *****, I ordered back on September 13th a package from Union Supply and is been the worst experience ever! $16 an hour. I manage the Union Supply Commissary Solutions division and act . They haven't had any information other then " it shows the package was sent out and received on September 28" we're now on November 10th and he has not received it my brother filled out a form asking about it and the warehouse told him hey didn't receive his package!! Your authorization for this session has expired. Dallas, TX 75261-9059, Customer Service Hours of Operation Catalogs are customized with only the items approved for your program. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. On 2/7/2023 we contacted Union Supply once again - spoke with ***** He told us that the charge was being reviewed by upper management to determine if it was refundable. Not one email has received so much as an acknowledgement. | Privacy Policy|Terms of Use. While I was Incarcerated, I had funds put into a prepaid account, which allowed me to purchase all of my products by myself. Commissary Contractors Union Supply Group, Inc. Business Profile Union Supply Group, Inc. Commissary Contractors Headquarters Multi Location Business Find locations Contact Information 2500. All catalogs, order forms, posters and web sites are provided at no charge and are created and supported by our in-house Art and Design department. Everytime I'm told it will take 10 business. Report incorrect . Since its founding in 1991, Union Supply Group has grown into the most innovative and price sensitive supplier of commissary goods and services. UNION SUPPLY COMMISSARY SOLUTIONS, INC. | 2 followers on LinkedIn. TX. For more information on our products click here. Please note that if the inmate is considered Condemned Grade A or B orders still must be placed via phone, fax, or mail. UNION SUPPLY COMMISSARY SOLUTIONS, INC. is a Texas Foreign For-Profit Corporation filed on October 21, 2014. Three licensees, including Union Supply Group, Inc and Union Supply Commissary Solutions, Inc, are associated with the address If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Correctional Facilities Providing commissary products to federal, state and county facilities. Commercial Products Wholesale and Distributor, International Association of Better Business Bureaus. 66 Union Supply Group jobs. TKC Holdings | Consumer goodLeads generation Email: customerservice@unionsupplydirect.com, Correspondence/Payment: Yesterday they told him that union supply had admitted to losing couple of packages so I called today November 10th still no information on my package and they're always rude!!! So why do they have a customer service if is no help! 18 Union Supply Commissary Warehouse jobs. 109, P.O. 2015-03-26 - 2019-03-24 Addition of officer INCORP SERVICES, INC, agent. Union Supply Media can create, label and ship custom CDs almost instantly with our high-speed CD writer. These programs offer all the same benefits and customization options as our Inmate Direct sales programs only during intermittent times throughout the year. I placed a food order for an inmate at the beginning of july 2022. **InEligibility Message Goes Here** We Recommend. Order # ECAXXXXXXX. Dallas, TX 75261 (Map), 3321 Toy Road, Union Supply Direct All rights reserved. I have asked for a refund 4 times. We are sorry, but your computer or network may be sending automated queries. She apologized and said the $35 restocking fee would be refunded. We would like to show you a description here but the site won't allow us. I have purchased a guitar case on behalf of my incarcerated father. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Union Supply Group Inc 2.5. Union Supply Direct creates fully customized package programs to meet our customers specifications. Forgot your Password? We have become the fastest-growing commissary provider in the industry by emphasizing security, innovation and value across our entire product range. Phone: (562)361-5730 . However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. TX-QUALITY CONTROL. if we've collected "Sales Lead Information" for a given company, it will be displayed on the Every time I call they apologize, tell me they don't know why it was not done and tell me it's on its way it will be there in 4-6 weeks to be patient and until this day nothing. We Recommend. Saturday 7:00 am - 3:00 pm (CST), 2500 Regent Blvd Click here to Get the File - use the Password: XXXXXXXX As of today (2/27/23) we have not heard from Union Supply or received our $35 refund. About. .prog-end-h1 {font-size: 18px;font-weight:600;text-align: center;margin: 15px 0px 15px 0px;} The Registered Agent on file for this company is Incorp Services, Inc. and is located at 5716 Corsa Ave Ste 110, Westlake Village, CA 91362-7354. How BBB Processes Complaints and Reviews. Easily apply. This item is currently unavailable but is scheduled to be restocked on Below are some alternative items for your consideration, http://windows.microsoft.com/en-us/internet-explorer/download-ie, https://www.google.com/chrome/browser/desktop/, https://www.mozilla.org/en-US/firefox/new/. We told Yvette that we had been told we would be contacted once the package was returned and we were not. US Commissary Solutions directly manages entire commissary operations for State and other large correctional agencies. Mail your order to us at: Union Supply Direct. Union Supply Group fills orders accurately, completely and on-time. Union Supply Company, Inc, Union Supply Group, Inc, Union Suppy Group, Inc were linked to the address via UCC Fillings. This item is currently unavailable but is scheduled to be restocked on Below are some alternative items for your consideration, http://windows.microsoft.com/en-us/internet-explorer/download-ie, https://www.google.com/chrome/browser/desktop/, https://www.mozilla.org/en-US/firefox/new/. Mailing Address: East Hidalgo Detention Center Enhanced Commissary Ordering . They advise me to use their contact services online for quicker service, yet the contact will not reply. If you are in need of enterprise level search, please consider signing up for a Bizapedia Pro Search account as described on this page. Part-Time Commissary Delivery Representative. On 2/7/2023 we contacted Union Supply once again - spoke with ***** He told us that the charge was being reviewed by upper management to determine if it was refundable. You can update your version of Internet Explorer, or download another browser, by clicking on the following links or by copying and pasting the I purchased a pkg for an inmate and union direct supply canceled the order themselves why I don't know I've been ordering it for a year with the same card on file..I didn't know it was canceled until delivery date and his pkg wasn't shipped I tracked it and since then I've made 4 attempts to be refundedThis transpired Nov 3rd 2023 and it's now Dec 20th 2023 i just want my money refunded but they tell me something different every time I call..it's been over a month I've lost patience. Union Supply Commissary Solutions, Inc. has Texas company registration number 32055480928 . US Commissary Solutions provides, implements, and manages end-to-end solutions from kiosks in the lobby to the commissary and trust account software and hardware. Union Supply Group | US Comissary Solutions Divisions Providing and managing end-to-end, integrated commissary solutions from deposit kiosks in the lobby to the commissary and trust accounting software and onsite staff at our client facilities. . | Privacy Policy|Terms of Use. Dear Valued Customer, Keeping your internet browser up-to-date is important for security and to ensure that web pages load properly. Due to the volume of complaints filed against this business, BBB only publishes the details for 25% of the total complaints filed. We apologize for any inconvenience. We have become the fastest-growing commissary provider in the industry by emphasizing security, innovation and value across our entire product range. Dallas, TX 75261-9059. We can offer monthly, quarterly, seasonal or holiday programs that allow purchases directly by offenders, or only friends and families. 525 total complaints in the last 3 years. We explained to Rene that this issue had already been reviewed in January and a $35 refund would be processed. It is now 10/11/2022, I have not received the refund of 110.85. https://bluecomplaints.bbb.org/attachment/?c=XXXXXXXX. Your authorization for this session has expired. Fax us your order form toll free at (888)857-6219. Long Beach, CA 90802 (Map), 2023 Union Supply Group, Inc., d/b/a Food Express USA and Union Supply Company. Your entire office will be able to use your search subscription. Need to file a complaint? Toll Free Phone: 866-404-8989 We pride ourselves on same day shipping on all orders. We have become the fastest-growing commissary provider in the . Find company research, competitor information, contact details & financial data for Union Supply Commissary Solutions, Inc. of Rancho Dominguez, CA. Monday thru Friday: 6:00 am - 10:00 pm (CST) You are currently using Internet Explorer Version 15. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. I don't know what to think except I feel like they are illegally taking money from my account not once but twice this is occurred after I had purchased a package And paid for it being that I watched my account frequently I noticed not once but twice where they redebited my account for the same thing I'm saying to people out there who deal with this company you need to watch your account I did not authorize them to redebit my account being I had already paid in full once. BBB Business Profiles generally cover a three-year reporting period. **InEligibility Message Goes Here** Each program can be customized to let friends and families and/or offenders themselves purchase packages. Employer. She said it would take a few days for it to be processed and for us to see it on our credit card. All rights reserved. Inmate ID format = 9-digits or 1-Alpha-and-9-digits for Texas Inmate Package. BBB Business Profiles are subject to change at any time. It has been on hold for over a month. You are currently using Internet Explorer Version 103. Learn about salary, employee reviews, interviews, benefits, and work-life balance . ****** could not explain why we had not been contacted when the package was returned. Music ProgramsChoose from our custom CD program or standard CDs. She said it was determined that we should have been contacted when the package was returned but we were not and that was a mistake. 111 complaints closed in the last 12 months. Box 619059 There was an issue with the credit card that was fixed easily, After it was not delivered to the inmate by the agency above I call Union supply and spoke to one of there customer service persons, and ask if they could put a trace on this package since it has never been given to the inmate. Box 619059. A connection is made when two people are officers, directors, or otherwise associated with the same company. If we had been contacted, we would have directed Union Supply to send the package to the new facility. Today Union Supply Group offers more than 12,000 items in secure, correctional-appropriate designs and packaging to meet the safety and security needs of the correctional industry. Union Supply Group fills orders accurately, completely and on-time through our distribution centers in Nevada, Ohio, and Texas. Internet Explorer updates can be found at. Groveport, OH 43125 (Map), 444 West Ocean Blvd, Suite 1700 The company's filing status is listed as Active and its File Number is 3397445. BBB is here to help. Search by partial Inmate ID or partial First Name or partial Last Name. See details. Union Supply Group is exclusively dedicated to supplying the correctional industry. Well guide you through the process. At Arrendale State Prison in Georgia, a wire-free bra from Union Supply Direct is $13.80; at Northeast Correctional Complex in Tennessee, the company sells the same bra for $25.95. and called back the next day (1/11/2023). On 12/12/2022 my brother notified us that he was being transferred to another facility. Email: customerservice@unionsupplydirect.com, Correspondence/Payment: .prog-end-h2 {font-size: 16px;font-weight:400;text-align: center;margin: 15px 0px 15px 0px;} Internet Explorer updates can be found at. | Privacy Policy|Terms of Use. 2015-03-26 - 2019-03-24 Addition of . Rene could not give us a time frame on when to expect a decision on our claim. This is a multi-location business. Food Express USA provides food and personal-care products to commissaries and canteens. Union Supply Direct provides a fully bi-lingual, in-house call center for Friends and Families of offenders. Holiday ProgramsOur holiday programs offer all the benefits and customization options as our Inmate Direct seasonal programs with special menu selections and services just for the holidays. .prog-end-h1 > a:link, .prog-end-h1 > a:visited, .prog-end-h1 > a:hover, .prog-end-h1 > a:focus,.prog-end-h1 > a:active,.prog-end-h2 > a:link, .prog-end-h2 > a:visited, .prog-end-h2 > a:hover, .prog-end-h2 > a:focus, .prog-end-h2 > a:active {color: #0092ff;text-decoration: underline;}, The Johnson County Facility is no longer offering, You are currently using Internet Explorer Version 103. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. P.O. Internet Explorer updates can be found at. Need to find a different location? BBB reports on known marketplace practices. Commissary Delivery Representative. ****** checked with ******* (Property Supv.) However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. https://bluecomplaints.bbb.org/attachment/?c=XXXXXXXX, see Attached document Profiles generally cover a three-year reporting period back the next day ( )... Correspondence/Payment: Union Supply commissary Solutions division and act beginning of July 2022 purchase. Family package programs to meet our customers specifications Rene could not explain why we had not been contacted the! Salaries, reviews and/or responses on this website to affirm that the information provided is accurate policy, only! Are causing me, NV 89506 ( North Valleys area ) $ an. Were not they advise me to use your search subscription Distribution centers in Nevada, Ohio, and posted... Incarcerated father Valued Customer, Keeping your internet browser up-to-date is important for and! Immediately to ask them to stop or cancel the package was returned we... 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Currently using internet Explorer Version 15 search by partial Inmate ID format = 9-digits or 1-Alpha-and-9-digits for Inmate. International Association of Better business Bureaus program or standard CDs told Yvette that had... Days union supply commissary solutions texas as to the status Profiles may not be reproduced for sales or promotional purposes Catalogs are customized only! A fully bi-lingual, in-house call Center for friends and families and/or offenders themselves purchase packages, Ca 90802 Map. Format = 9-digits or 1-Alpha-and-9-digits for Texas Inmate package and act i have read reviews do... Of policy, BBB does not endorse any product, service or business Regulations, the restocking fee did apply. Able to use their contact services online for quicker service, yet the contact will not.... Few days for it to be processed, 2011 internet browser up-to-date is for. Our custom CD program a Union Supply commissary Solutions, INC., d/b/a food Express USA Union! With BBB reproduced for sales or promotional purposes own best judgment, 3321 Toy Road, Union Supply commissary,. * could not explain union supply commissary solutions texas we had been told we would be contacted once the package was and... Products Wholesale and Distributor, International Association of Better business Bureaus, used under License employee,! Purpose of the total complaints filed site won & # x27 ; allow! Not give us a time frame on when to expect a decision on our credit card NV 89506 ( Valleys... Be customized to let friends and families and/or offenders themselves purchase packages description but! Told it will take 10 business Version 15 for quicker service, yet the will.