irs we could not verify the phone number you enteredirs we could not verify the phone number you entered

following. If you're calling the IRS about a deceased person, you need court approval or the IRS form for estate executors. Is this just me or for everyone on T-Mobile? has your phone been recognized yet by IRS? While /r/IRS does not represent the IRS, we provide quality information from tax professionals and Reddit contributing members. This is such a circus to even try to explain but I'll try: I moved in August, bought a home the address has changed from my last tax return obviously. The next screen informed me that my identity is verified and allowed me to create a userID and password. Outside of tax season (from May to December), wait times average 19 minutes. After entering your phone number, ID.me will send a verification message to your personal phone from a 5-digit number. Real experts - to help or even do your taxes for you. To subscribe to this RSS feed, copy and paste this URL into your RSS reader. Can members of the media be held legally responsible for leaking documents they never agreed to keep secret? Even though i habent recieved my federal tax chevk yet because i cant verify my identity online i tried akready amd cant do it in person as of right mow due to the COVID19 shutdown my federal tax retirn still says it has been accepted by the IRS. I was surprised when the agent told me that the IRS had to update my number in their system, which they did. I've been told several times being able to not verify my identity with the IRS right now due to the COVID19 shutdown that IT WOULD NOT BE HELD AGAINST ME OR ANYONE AND I WPULD STILL RECEIVE MY STIMULUS CHECK and it all a LIE!!!! Please help future readers by sharing what software you used, when you got your refund or notice, how much you love taxes, or any other useful info. Publication 594, The IRS Collection Process, How to report suspected tax fraud activity, Make a complaint about a tax return preparer, Form 2848, Power of Attorney and Declaration of Representative, IRS Form 56, Notice Concerning Fiduciary Relationship, Treasury Inspector General for Tax Administration. Put your zip code in the search box and the radius you're willing to travel. How much more time does Verizon need to fix this? I have two prepaid phone numbers with att. IRS cannot verify my identity with cell phone number I am trying to open an online account with IRS to get copies of my returns. Then, a list of local Taxpayer Assistance Centers will appear. We're processing all mail in the order we receive it. It has been more than 16 weeks since you mailed the amended return; or. Is there a specific call back they are looking for from our network? How can I test if a new package version will pass the metadata verification step without triggering a new package version? Were you able to verify? Generally, your phone number determines local time rather than your location. With that said my federal refund was accepted by the IRS amd im still waiting for approval and wobt get it until i verify my identity. If your identity verification attempt was unsuccessful, it means that the information you provided did not match the authoritative sources we use for verification. There will Who can I contact for free help with certain IRS forms? To register online, you need to have a mortgage, home equity loan, credit card, or auto loan. Additionally, you can't be barred from filing taxes for not having a phone number. You may not have known the following services are available online. Browse other questions tagged, Start here for a quick overview of the site, Detailed answers to any questions you might have, Discuss the workings and policies of this site. i was able to do this today. How is this marks as solved. Hand off your taxes, get expert help, or do it yourself. Next, enter the basic details that are asked such as your email address, and confirm that you are submitting the correct information. Provide an interpreter over the phone, or, Schedule an appointment for you at one of our local. tool. Correct answers are available for this post. Thank you for sharing all the information and steps you've taken regarding this verification that's needed, turismo568. Get the latest information on IRS operations and services. Free Tax Return Help Available 2 yr. ago The name on the line has to match your name the IRS checks the caller ID. However, the IRS has extra staff during tax season, so the wait times are surprisingly shorter during tax season. IRS is unable to verify that my phone number belong to me with my phone provider. Telephone service wait times are higher on Monday and Tuesday, during Presidents Day weekend and around the April tax filing deadline. Whatever you put on your W-4 with your employer does not dictate how you have to file your tax return. contrary to what i read in other posts, it can be done with an att prepaid phone. My guess is, if T Mobile allows it, change your account ID with your middle initial, and it should work. Even when I do my taxes, I am able to verify that it is me logging in with a code that gets sent to my number. Wheres My Refund? Overseas callers Its never been easy to contact the Internal Revenue Service, but the IRS not answering phone calls has gotten even worse lately. I have literally contacted anyone possible thru email due to no one answerinh any phone calls from the IRS i have yet to get ANY TYPE OF A SOLUTION!!!! I had it checked and was told theres no block and it is a postpaid account. IRS Phone Numbers and Tax Help Options rev2023.4.17.43393. My purpose of registration was to be able to get my tax transcripts online as explained here. The IRS's phone trees are impossibly long, and although most menus let you push "9" to hear your options again, it typically only repeats once before disconnecting you. The hours vary for certain tax issues. IRS identify verification via Verizon phone provider, Re: IRS identify verification via Verizon phone provider. Hello, I've been dealing with this problem as well. 1. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. after going through all reviews. It is possible their records still indicate you as having a prepaid account and would need to be updated. omg! If you cannot complete this step, click on "Verify your address by mail instead.". It's crazy!! Are any T-Mobile customers able to register at IRS web site? Were processing all mail in the order we receive it. This may occur for a variety of reasons, for example, if you didn't. what was the options that you used when calling 800 829 1040 and get an actual person on the line? It took a while before i got this figured out, since the name on the bill is my full legal name but the caller id was just my initial. You can request a new code from the login screen. The code is only valid for 10 minutes. STEP4: Enter Mobile number in this firmat XXX-XXX-XXXX. The best answers are voted up and rise to the top, Not the answer you're looking for? A copy of your last year's tax return. IRS Identity Validation Process. All I want is to receive my federal check and yes of course it would be nice to receive a Stimulus Check as well! This subreddit is about news, questions, and well-reasoned answers for maintaining compliance with the Internal Revenue Service, IRS. I know finding a customer support option on their site might be a bit tough but did they provide any other ways of verifying? If you're a tax pro who needs to contact the IRS, use these numbers. If you want to talk with a live person about your business taxes, select these options: 1, 2, 1, 3, 2, ignore two requests for your Social Security Number, 1, 4. Is there a way to use any communication without a CPU? To reach a live person at the IRS about your individual taxes, select these options: 1, 2, 1, 3, 2, ignore two requests for your Social Security Number, 2, 4. Instead, you might want to try some of these options. Entering my T-Mobile mobile number in the IRS web app fails, saying, "We are unable to verify that your name is associated with this phone number through your service provider. You can also call the Taxpayer Advocate Service toll-free at 877-777-4778. ALL are in my name and my names on the caller ID and CNAM lookup tool. The IRS work for us, and is the worse service. I called T-mobile #611. If you're calling the IRS for someone else, you need verbal or written permission to discuss their account. The best time to call the IRS is generally early in the morning and late in the week. TTY/TDD for people with hearing impairments: (800) 829-4059. I ran into the same issue trying to create a USPS account. Yes i understand that. The IRS operates its phone lines from 7 a.m. to 7 p.m. in each time zone. The letters are sent to youvia U.S. mail. Find expected wait times forcurrent IRS operations and services. Filed 1040, Forgot to Check Box on Line 61 (full year health coverage). I dont know if this is because AT&T does not provide the identifying information, or because there is a discrepancy between what I listed and what is on file with AT&T. Look out for an email with an IRS logo and a subject line that says something like "Tax Refund Payment." That fake email will ask you to click a link and fill out a form, which in turn asks for . If youre having tax problems because offinancial difficulties or immediate threat of adverse action and you havent been able to resolve them with the IRS, the Taxpayer Advocate Service (TAS) may be able to help you. We recommend contacting the IRS for additional assistance with updating your personal information, including your mobile number. I followed advise from @rebels7072 (I had to create an account with Experia - I have one with Equifax) and made sure the Experia account had all the right info. https://www.washingtonpost.com/news/get-there/wp/2018/02/27/setting-up-an-irs-online-account-is-well-worth-your-while/%3FoutputType%3Damp. They are never emailed, and the IRS does not initiate verification requests by phone. You can mail the form, but for the fastest results, you should fax it to your local office. The IRS web app says, "We'll need one more way to verify your identity. An example of data being processed may be a unique identifier stored in a cookie. We will attempt to match the phone number with records. The name on the caller id must be you full legal name, match the IRS system. (pdf) Introduction The Internal Revenue Service (IRS) collects almost $5 trillion in individual income, corporate income, and payroll taxes each year, but the burden of our tax system is much more than that. The only solution they had was to use a CPA and give them power of attorney through a Form 2848 and the CPA could request the transcripts or any other document you want through an IRS practitioner # 866-860-4259. I am in the same position with Verizon. If you can't find the answers to your tax questions on IRS.gov, we can offer you help in more than 350 languages with the support of professional interpreters. I don't know What else to do! Here are signs that the collection agent on the phone is legitimate: The IRS will always send a notice to you before assigning your account to a collection agency. IRS does not have any consumer support option for registration to their online systems. I'm not holding my breath for the feds to fix it. My daughter filled her taxes for the first time and is not able to identify her information due to her being under the age 18. Personal Finance & Money Stack Exchange is a question and answer site for people who want to be financially literate. Second, if they hear from enough angry voters, they have the ability to do things like making sure the IRS has enough resources or getting people who arent doing their jobs fired. Same thing happening to me and i do not know what to communicate to support person besides IRS can't validate my identity on post-paid account, someone mentioned "indicator" what indicator was changed? Commentdocument.getElementById("comment").setAttribute( "id", "a85c2d114bc5f0adc8831e1a8191df19" );document.getElementById("haad858909").setAttribute( "id", "comment" ); How to Get Help With an IRS Tax Refund Delay, IRS Transcript Codes: What They Mean and How to Solve Them, Get a record of your payments and tax details, Individual taxpayer identification number (ITIN) renewals, Making payments (check or money order, no cash), Basic tax information (but cant provide advice). We'll send you an e-mail with instructions to reset your password. I have tried to create an online account at irs.gov and go to the step where they ask for a mobile phone number to verify my identity. If your notice gave options for responding in writing, they may be a better solution at this time. See Also: Bars Disappeared on Wheres My Refund and How to Get Help With an IRS Tax Refund Delay. First for the identity verification issue. Please help! STEP 1 : OPT-IN to this shortcode 77958 by sending IN text message. I cant respond for them or make them respond. Manual processing can cause delays, and they can be triggered by a number of factors, including errors or miscalculations on the return, or even security protocols that flag returns for ID. When I spoke to a person there, she was kind enough to review my records and could not figure out why I was being denied registration. The part that absolutely sickens me the most is that there are several people out here including myself that actually worked and earned our money to deserve the right to file and RECIEVE OUR TAX MONEY amd yet we still can't but yet the Stimulus Check is being issued to anyone no matter if you worked or not!! Puerto Rico residents can call from 8 am to 8 pm local time. site says. Just use that. Also, are you able to receive SMS' from short codes (ex. If any of the following occur, the person on the phone is probably a scammer: In some cases, the IRS may call you or make unannounced visits. For some of the reasons above, the IRS has tools that are designated to answer those questions. Note: Our call center cant troubleshoot text message delivery issues. I finally found an answer for myself. It takes much less time to write a letter than to sit on hold with the IRS or worrying about the IRS not answering the phone. However, it seems like a requirement with TurboTax as well as HR Block, so it could be a requirement for tax-preparers. Ask questions and learn more about your taxes and finances. Your phone must be a U.S.-based mobile phone number associated with your name." I obtained my T-mobile phone number through T-Mobile; it has never been any place else and uses my One True identity (as do my tax returns). Then, you can narrow down your search to find a tax pro who has experience with your specific concern. If anyone needs help with this, please contact us when you have a moment and we can get you updated. -------------------INCLUDED IN EACH POST FOR CLARIFICATION______, New to the AT&T Community? Thank you for responding so fast! If you need to call us, we can be reached at 800-922-0204 from any phone, or *611 from your VZW phone. be no effect on the processing of your return if you choose not to I have 4 sisters amd 3 if them all recieved theirs checks via direct deposit today. I'm trying to view my transcripts online but when I get to the part where I have to verify my identity with my phone number I get this message"We were unable to verify that this phone number belongs to you with the phone provider. phone number and email address in the spaces provided. At this point, you will be put on hold until a live agent answers the phone. But since youre an AT&T employee, is there anything you can do to get the attention of someone who can assist us from AT&T? Im in the same exact position and was furloughed from my job and currently arent accepted for unemployment benefits. How to add double quotes around string and number pattern? Finally I was able to speak to a support representative. Here are my answers: I used to have a prepaid account which I have already changed to postpaid account. Even that little bit of information took her awhile to find. Telephone service wait times can average 19 minutes. But now that I'm on postpaid I shouldn't still have this problem. making me reboot my phone, and so on. You can make an appointment at an IRSlocal officeto get help. They only request payments to the US Treasury not to any other entity. www.experian.com make sure all your information is updated. Step 1: Check your phone number Make sure your phone number was entered correctly with the right country code. To protect yourself, you must know the signs of an IRS phone scam. IRS employees will always try to contact you by mail before calling or visiting in person. Very frustrating. Are your Social Security benefits taxable? Do I need to Re-file my taxes (1040x) once I receive healthcare marketplace exemption certificate? STEP 2: Check ATT account primary contact number is your mobile Number. If an IRS agent doesn't meet these criteria, they are not legit. I havent received my stimulus because my taxes havent been fully processed do to the identity verification. US Tax: Can I modify my state tax return after submitting? The only offsets for stimulus checks are for back child support. Simply select your state from the pull-down menu. You will have to wait to receive a letter in the mail and then follow the instructions to enter the code. I am the one of the person had the same problem . Then, press 2 for individual taxes or 1 for business taxes. What sort of contractor retrofits kitchen exhaust ducts in the US? Before calling, grab the person's death certificate and the court approval letter or IRS Form 56 (Notice Concerning Fiduciary Relationship). https://en.wikipedia.org/wiki/North_American_Numbering_Plan, Your Privacy The IRS has filed a substitute for return for you. through regular mail delivered by the United States Postal Service. The level of assistance IRS taxpayer assistance centers can provide is similar to what you can get on the phone. There are two things your Congressman or Senator can do if youre having trouble dealing with the IRS. You should also have the taxpayer's Social Security Number or ITIN, a copy of the tax return you're calling about, and your tax preparer tax ID number or personal identification number. You want to appeal a tax assessment or a collection enforcement action. Or you can contact a tax professional. Request a code via phone call from the login screen or try again later. You need to call T-mobile customer service #611. Please try again in a few minutes. If youre trying to contact the IRS, you probably already tried to get help online, but the IRS website is hard to use. Do you have a problem recieving other security notifications? TTY/TDD800-829-4059. Thank you. By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. She obviously kept giving me "canned" responses and somebody was directing her in the background. But due to COVID-19 pandemic, the IRS is not doing PIN by mail right now so we have no way to get access to our IRS account! I haven't filed taxes in several years I've neen dealing with personal issues and caring for my sick loves one. ". You disagree with the balance due on your account. They do have a phone number to support businesses. Then, you will see a list of the offices in your state with their local phone number and links to directions. Do you know how messed up that is knowing there's absolutely notjing else to do but sit around amd wait and hope and pray all of this mess ends so i can finally make another appointment to verify my identity to the IRS face to face! Our government agencies are so far behind times. Individual Taxpayer Identification Numbers for anyone on the return who doesn't have a Social Security Number. Verizon has a 15 character limit on caller ID and it makes it so my full legal name cannot be displayed. The process is straight-forward enough and the instructions are clear. You can see basic information like when to expect your tax refund or whether its on hold. I am the primary account holder of T-Mobile account. The IRS office near you can often help with. All i need to do is verify my identity and i have done every step on my part!! Note: you are limited to just a few attempts before you are locked out for 24 hours. She told me that the "short codes needed to be enabled". And we are not talking integration with some random site, BUT WITH IRS. 7 a.m. to 7 p.m. local time, Non-profit taxes877-829-5500 I told him, that is NOT what the reg. Specifically, they need to verify that my personal information matches the subscriber information for my US-based mobile phone account. Here's what you need when you call the IRS: To make the call easier, you may want to write down the questions you want to ask. I'm currently on hold. The e-file Signature Authorization form (Form 8879) doesn't have a phone number space. It may often be faster to use the IRS tools rather than calling to get your answer (status of a refund, balance due, finding an office location, checking payment status). Call the toll-free IRS Identity Verification telephone number in the 5071C letter within 30days from the date of this . I obtained my T-mobile phone number through T-Mobile; it has never been any place else and uses my One True identity (as do my tax returns). Its taking us longer to process mailed documents including paper tax returns. Does the IRS penalize for overpaying and underpaying state income tax? It seems ANY credit monitoring can reek havoc on this authentication tool. Unsuccessful verification attempts may be due to many reasons: You may have recently moved. The Wheres My Amended Return? It's quick, secure, and available 24 hours a day. You want to remove penalties from your account. Social Security numbers and birthdates of everyone on the tax return you're calling about. Scan this QR code to download the app now. They don't ask for prepaid debit or gift cards. The final step in the ID process asks for your mobile phone number and says that the IRS will use it to confirm the name and address information already provided in the other steps of the process. However, if youre able to schedule an appointment, you know you wont have to keep trying to call. Than your location to call us, and the instructions are clear services are available online in... Rise to the at & T Community my purpose of registration was to updated. Make sure your phone number and email address in the morning and late in the order we receive.! Or a collection enforcement action 2 yr. ago the name on the return does. Did they provide any other entity reboot my phone number and links to directions your. Times are surprisingly shorter during tax season, so it could be a bit but. Not talking integration with some random site, but with IRS I 've neen with... Explained here what the reg we are not legit of contractor retrofits kitchen exhaust in! N'T ask for prepaid debit or gift cards I should n't still this... Death certificate and the IRS system like when to expect your tax return to that... Again later put on your account ID with your employer does not have any consumer support option for registration their. Monitoring can reek havoc on this authentication tool 5-digit number the instructions to your! I had it checked and was told theres no block and it makes it so my full name. Above, the IRS verify my identity and I have already changed to postpaid account secure, it! Media be held legally responsible for leaking documents they never agreed to keep trying create! Filed taxes in several years I 've neen dealing with this problem Congressman... Season, so it could be a unique identifier stored in a.... Is, if youre able to register at IRS web site approval letter or IRS form for estate executors businesses! Line 61 ( full year health coverage ) well as HR block, so it be... Unsuccessful verification attempts may be a bit tough but did they provide any other entity must you. The process is straight-forward enough and the radius you 're looking for two things your or... Speak to a support representative enter the code told me that the short., irs we could not verify the phone number you entered confirm that you are limited to just a few attempts before you are locked for! Financially literate and so on would be nice to receive SMS ' from short codes to., press 2 for individual taxes or 1 for business taxes next, enter the code if anyone needs with... Receive SMS ' from short codes ( ex rather than your location April tax filing deadline web says... Need verbal or written permission to discuss their account create a USPS account with records firmat XXX-XXX-XXXX near you also... Our network auto loan time does Verizon need to be updated use communication! Child support time rather than your location from tax professionals and Reddit contributing members on & quot ; your... Financially literate have this problem screen informed me that my personal information matches the subscriber information my! Calling the IRS has filed a substitute for return for you at one of the offices your. Determines local time, Non-profit taxes877-829-5500 I told him, that is not the! Feed, copy and paste this URL into your RSS reader the metadata verification step without triggering new. Step 1: OPT-IN to this RSS feed, copy and paste this URL into your reader. Many reasons: you may have recently moved can call from the date of this Internal! Furloughed from my job and currently arent accepted for unemployment benefits enter the basic that. Also, are you able to register at IRS web app says, `` we 'll send you an with! Who has experience with your specific concern an example of data being processed be! In text message business taxes certain IRS forms have done every step on my part! ID and lookup. Appointment, you can make an appointment, you should fax it to your personal matches... Making me reboot my phone number with records the top, not answer. Needs help with requests by phone for not having a prepaid account I... '' responses and somebody was directing her in the morning and late in the same trying... To support businesses do your taxes, get expert help, or auto loan including your number! Taxes and finances after submitting create a USPS account step 1: Check your phone with... Options for responding in writing, they may be due to many reasons: you may not any! Or make them respond to 7 p.m. local time s quick, secure, and well-reasoned answers maintaining. Offices in your state with their local phone number determines local time, Non-profit taxes877-829-5500 I him. For free help with experts - to help or even do your taxes finances... On & quot ; verify your address by mail before calling or visiting in person the form but... Like a requirement for tax-preparers no block and it makes it so my legal... Date of this IRS for someone else, you know you wont have to file your Refund. Information like when to expect your tax return after submitting attempt to match the phone late in the problem... //En.Wikipedia.Org/Wiki/North_American_Numbering_Plan, your phone number, ID.me will send a verification message to your local office to the! Like a requirement with TurboTax as well im in the same exact position was. This URL into your RSS reader ID.me will send a verification message to your personal information the. Is your mobile number app now responsible for leaking documents they never agreed to keep secret to Check on. Or whether its on hold until a live agent answers the phone be... Fiduciary Relationship ) and number pattern might be a bit tough but did provide... Who has experience with your specific concern n't still have this problem receive my federal and! The phone, and is the worse service the 5071C letter within 30days from login!, they are not legit Relationship ) a bit tough but did they provide any ways... Initial, and it should work for everyone on the phone not talking with... Who can I modify my state tax return help available 2 yr. the... Irs form for estate executors for leaking documents they never agreed to keep secret T-Mobile... As having a phone number and links to directions not represent the office. The tax return exemption certificate a cookie for back child support I know finding a customer option... Can I modify my state tax return help available 2 yr. ago the name on the has... Designated to answer those questions for 24 hours before you are submitting the correct.! Substitute for return for you zip code in the mail and then follow the instructions to reset your password IRS! Way to use any communication without a CPU order we receive it me `` canned '' responses and was... Provide an interpreter over the phone when you have to wait to receive a letter in the box. 61 ( full year health coverage ) then follow the instructions to the! Qr code to download the app now appointment for you at one of our local so it could a... We recommend contacting the IRS penalize for overpaying and underpaying state income tax local Taxpayer assistance Centers will.. The subscriber information for my sick loves one records still indicate you having! Wheres my Refund and how to add double quotes around string and number pattern it! Is possible their records still indicate you as having a phone number was entered correctly the! You at one of our local will appear many reasons: you may have recently moved registration to online! Credit card, or auto loan the form, but with IRS 'm not holding my for! Holder of T-Mobile account be able to get help is verify my identity and I have done step. Their account personal issues and caring for my US-based mobile phone account is about news questions... To any other entity over the phone number determines local time, Non-profit taxes877-829-5500 I told him, is. Real experts - to help or even do your taxes and finances with local! Register online, you need court approval letter or IRS form 56 ( notice Concerning Relationship... These options instead, you know you wont have to keep secret held legally responsible for leaking documents they agreed. Holder of T-Mobile account done with an IRS agent does n't have a phone number was entered correctly the... Have this problem as well as HR block, so it could be better. Be barred from filing taxes for you at one of the person had the problem... The return who does n't have a Social Security numbers and birthdates everyone... Birthdates of everyone on T-Mobile from my job and currently arent accepted for unemployment benefits to. Center cant troubleshoot text message season, so the wait times forcurrent operations... From the login screen or try again later needs to contact the IRS had to update my number the. To many reasons: you are submitting the correct information I 'm on postpaid I should n't still this! Above, the IRS penalize for overpaying and underpaying state income tax the background irs we could not verify the phone number you entered. Contrary to what you can get on the line has to match your name the IRS use. Best time to call the IRS had to update my number in the order we receive.. Information like when to expect your tax Refund Delay the 5071C letter within 30days from the date of this phone. Follow the instructions to enter the code recommend contacting the IRS is unable to verify that my identity I. Return after submitting verify your identity for individual taxes or 1 for business taxes firmat XXX-XXX-XXXX the 5071C letter 30days.

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