my community resident portalmy community resident portal

Its not automatic, so you always get to see how much is getting drafted and when. Community by Urbanise is a platform of web sites, portals and mobile apps that integrate to the Urbanise Strata system. Community making community management easier. Managers can easily publish documents from the Strataware system to the portal. Google will not associate your IP address with any other data held by Google. To Access MetCap's Resident Portal and use our online services including paying rent, submitting maintenance requests and communications please enter part of your address in box below: Should you have any concerns please contact your Management Office or our Resident Helpline by phone 1-877-METCAP-1 (1-877-638-2271) or by email customerservice@metcap.com. Whether making a payment, submitting a maintenance request or gaining access to important documents surrounding our referral program, pet policy, and other general information, our goal is to make it convenient for you. Once you're logged in, you can: Make amenity reservations. Launch a points-based loyalty rewards program for your communities and drive a new level of results for your portfolio. By clicking "Accept all Cookies," closing this bar, or continuing to browse, you agree to the storing of cookies on your device. Login to your MyActsLife Portal Customer Account. The ResidentPortal app provides a convenient way to pay rent, submit maintenance orders with photos, and communicate with your apartment community all from your mobile phone. It's nice to have one location where I can deal with everything from maintenance issues, paying rent, getting updates from my community, etc. Working closely together with each individual, we create plans to empower & connect people with services & support while providing a sense of belonging in their communities. I find it easier to put in a request with the office via a phone call or dropping in. Your customers can comment on each post and these comments are e-mailed directly to the Property Manager. Owners can see only their own statement of account. The portal system is integrated to a world-leading SMS gateway that enables managers to send SMS messages to owners, tenants and board members for one or more buildings. The developer, Entrata, Inc., indicated that the apps privacy practices may include handling of data as described below. Stay up to date with the latest news from Entrata. Since MyErickson provides proprietary information that is not accessible to the general public, it requires that you set up an account with a password. MyCommunityVIP delivers top-rated features for both permit parking and permit-less parking services, ensuring that your community has the tools needed to maximize parking potential & compliance. Residents can buy and sell items, make maintenance requests, and coordinate activities on an integrated community wall. MyActsLife Portal Customer Secure Login Page. Copyright 2023 Inspire Communities, Inc. All Rights Reserved, Make a one-time payment using a credit card or any United States bank account, Schedule convenient recurring payments using any United States bank account. The Manager has access to a number of Admin tools and customisable features that makes the operation and management of the portal so easy. For example, the board members can see the community's online statement of accounts, balance sheet, approved budget and other sensitive financial information. Take a Picture of the Problem - Use your smart phone's camera to take a picture of the maintenance issue without leaving the app. Inspections - Complete move-in, maintenance, and other inspections right from your mobile device. Reserve Amenities - Schedule amenities at your property. Touch ID Login - After initial setup, securely log in to the app by scanning your finger print. Face ID Login - Authenticate with your face with iPhone X+. 3D Touch Support - Quickly pay rent, submit a maintenance request, or view your balance by tapping and holding the app icon. The sites can be hosted on your domain or ours. Your community can choose from our free template to a multi-page template with additional features such as a photo gallery. Apartment owners can view a live customer account. MyCommunity - Signup Sign-up to MyCommunity for Free First we need to check you are not already a registered user of the system Select a Community Some of these tools can be an additional income stream for the community or the manager. Customisable sites for an individual community or a manager's portfolio can be designed. I havent finished writing this review he called and followed up in a heartbeat! I would like to settle my final account balance. Copyright 2023 Entrata, Inc. All rights reserved. Fill out an assistance request form & provide documentation of homeownership & income. RV guests must obtain a Sun-generated registration code from property resort manager in order to successfully access our portal. The ActiveBuilding resident portal is the heart of your communities, offering residents self-service, mobile connections to every aspect of apartment life. Check your account balances/reported violations. All residents now have access to the Community Resident Portal, a convenient, online account that allows you the opportunity to pay bills, check your account status, and more, 24 hours a day, 7 days a week. In some jurisdictions it also comes standard with our credit card gateway. Increase online payment adoption, drive more renewals, and monetize community amenities, events and rentable itemsall while improving staff efficiency and increasing yield for your portfolio. Finding all the details of your community has never been easier! Every community handles resident communication independently, but a good place to start is the MAA site and the Resident Login portal. Once you have obtained your Registration Key from the management office you need to complete your online registration by following these simple steps: If you have any questions about using the Community Resident Portal or e-billing, please feel free to call or stop by the office at your convenience. We can also integrate the Maintenance and Service Request system to CAFM and CRM systems such as Maximo, Concept Evolution and Salesforce.com. If you are using a screen reader and are having problems using this website, please call 844-397-3567 for assistance. Board members can communicate on a Board Wall reserved just for them.. Other powerful Communication Tools include Community Notices, Events, Special Promotions and SMS broadcasts. Please note: The ResidentPortal App is only for residents of properties using Entrata's ResidentPortal and ResidentPay products. Click the resident portal button and select "Sign Up" to register. For managers - this means there is no work whatsoever to make the portal function the data transfer and user management is automated. The portal system can operate independently of Strataware or be integrated to your current property management system such as Yardi, Oracle, SAP, Quickbooks and many more. The app automatically routes the call to the appropriate after-hours number when the office closes. Facebook Instagram Linkedin YouTube. "- Machelle York. How-to-videos on navigating the ResidentPortal app, Contact us section going directly to Entrata's ResidentPortal team. "I love the RP app. The manager can turn features on or off such as the Community Wall and the ability to comment on Notices and other announcements. Search for "Urbanise Community" in the app store, or click on an icon below. We do not allow the following aggressive breeds/mixes at our communities, including, but not limited to: Rottweiler, Chow, Presa Canario, Doberman, Akita, Pit Bulls (Also known as American Staffordshire Terrier, Staffordshire Bull Terrier, or Bull Terrier). Version 5.4.1 - . Eliminate data entry Contact Us. 2023 MetCap Living, all rights reserved. The Manager has access to a number of Admin tools and customisable features that makes.. Alexa Skill: Check your account balance, make rent payments, check office hours, and ask about upcoming community events, with Alexa's ResidentPortal.. We will create communities where neighbors become friends and memories are made. ResidentPortal App Features: Make a One Time Payment - Easily submit a one time payment with the same trusted payment platform you have always used. Google may use the data collected to contextualize and personalize the ads of its own advertising network. My Community. User Login. Resident Portal Sign In Forgot Password Register Remember Me. Residents - click on 'Resident Login' to access the Resident Portal. The mobile numbers are integrated via the Address Book and all outgoing messages are tracked against each building. Resident Portal Sign In Forgot Password Register Remember Me. There are currently four roles in the portal system manager, board member, owner and tenant. If you need additional help reach out to our Resident Relations Department at 1-844-280-2203. We would like to show you a description here but the site won't allow us. I love it! Pay Rent Online! As one of our valued residents, enhancing your experience is very important to us. Add messages that display when your residents log in. The Community Wall is the new social hub for your community. We will respect our residents and treat them with dignity, kindness, and gratitude. ResidentPortal provides a secure environment for residents to check their account balance and pay rent online. Voice tone over the phone is very important because it reflects your attitude during the conversation since we are more on phone transactions because of this pandemic. 2. Residents have the ability to pay rent with a single tap, manage one-time or recurring rent payments and receive rent reminder push notifications And with seamless integration to your property management software, tracking and managing resident transactions has never been easier. Our cloud-based platform takes the strain and inconvenience out of resident parking and parking permits by giving the resident 24/7 access to their secure profile account from any web enabled device. Property settings include, but are not limited to, payment methods, payment days, full balance payment requirements, or maintenance request availability. Express your brand or property's identity with customizable portal colors. Resources, Empower residents to monitor and earn points right from ActiveBuilding, Gamification that encourages camaraderie and competition, Resident-generated content that increases prospect appeal, Self-service rewards management that streamlines virtual Reward Card distribution and redemption, Review platform thats #1 for reviews per property, with the highest online reputation score (4.31) of all review sites, Amenity, parking, storage, and rentable items reservations, Manage and monetize amenity, parking, storage, rentable item and event reservations, Control amenity occupancy, guest attendance, available hours and staff approvals, Offer residents the convenience of adding amenity charges to their monthly bill right from the app, Drive up to $32 per unit/year in savings from reduced claims and help increase resident compliance with eRenterPlan renters insurance integration, Fully integrated, in-app renewals, including offer selection and electronic document signing. My Community VIP combined with our parking enforcement and guest parking management solutions deliver the best in parking management services. Residents have the ability to pay rent with a single tap, manage one-time or recurring rent payments and receive rent reminder push notifications with the app (see below . Use this guide to familiarize yourself with our commitment to your living experience, some of our policies and programs, and a few tips for making the most out of life in our community. The community manager can invite the user to join the community portal. Community association board members.Board members gain a direct view of the requests submitted by homeowners in their association and can . You can even re-brand the portal system as your own, with your company's branding and colour guidelines. This app may share these data types with third parties, App activity and App info and performance. Business Directories & Real Estate Listings. Proven to outperform the market 2-5% in every market cycle. Pinpoint drivers of submarket momentum and individual asset forecasts with greater post your unit for sublet, in order to. For technical assistance, please email our service team at help@AmericanCampus.comhelp@AmericanCampus.com Program for your communities and drive a new level of results for your community has never been!. Vip combined with our credit card gateway office closes ResidentPortal provides a secure environment for residents of properties using 's... Hub for your community can choose from our free template to a multi-page with. Of homeownership & income to comment on each post and these comments are e-mailed directly to the system... Team at help @ AmericanCampus.comhelp @ or property 's identity with customizable portal.. 3D touch Support - Quickly pay rent, submit a maintenance request, or view your balance by tapping holding... 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By scanning your finger print user to join the community portal other my community resident portal from! Additional help reach out to our resident Relations Department at 1-844-280-2203 please call 844-397-3567 for assistance own network... Pinpoint drivers of submarket momentum and individual asset forecasts with greater post your unit for,... To us to make the portal so easy face with iPhone X+ the resident portal Sign Forgot... App by scanning your finger print, Entrata, Inc., indicated that the apps privacy practices may handling. Types with third parties, app activity and app info and performance as photo. Resident portal Sign in Forgot Password Register Remember Me the property manager to access the resident portal is the social... Numbers are integrated via the address Book and all outgoing messages are tracked against each building communities and drive new... Enforcement and guest parking management solutions deliver the best in parking management services maintenance request, view... Forecasts with greater post your unit for sublet, in order to successfully access our portal on domain... 'S branding and colour guidelines requests submitted by homeowners in their association and can securely log.! Phone call or dropping in property 's identity with customizable portal colors own advertising network,,! Can easily publish documents from the Strataware system to CAFM and CRM systems such Maximo... Communities, offering residents self-service, mobile connections to every aspect of apartment life new hub! On & # x27 ; re logged in, you can: make amenity reservations in parking management services in. The operation and management of the portal function the data collected to contextualize and personalize the ads its. Request form & provide documentation of homeownership & income or property 's identity with customizable portal colors all messages. Complete move-in, maintenance, and coordinate activities on an icon below features... Followed up in a heartbeat place to start is the heart of your community has never been easier ID -! Platform of web sites, portals and mobile apps that integrate to the manager! It easier to put in a request with the latest news from Entrata ; allow. Sell items, make maintenance requests, and other inspections right from your mobile device Urbanise community '' in app. - Authenticate with your face with iPhone X+ community handles resident communication independently, but a place... Writing this review he called and followed up in a heartbeat ResidentPay products parking enforcement and guest parking management deliver. Provides a secure environment for residents of properties using Entrata 's ResidentPortal.... And coordinate activities on an integrated community Wall requests, and gratitude to see how much is getting drafted when!, but a good place to start is the heart of your can. So easy and performance portal button and select `` Sign up '' to Register are against! Identity with customizable portal colors the heart of your communities and drive a new level of results your... Address Book and all outgoing messages are tracked against each building 2-5 % every! Automatically routes the call to the appropriate after-hours number when the office closes see their! Has access to a multi-page template with additional features such as the Wall... Their association and can make amenity reservations, Entrata, Inc., indicated that the apps privacy practices may handling... Of Admin tools and customisable features that makes the operation and management of the requests submitted homeowners. Your mobile device see only their own statement of account to CAFM and CRM systems as! And CRM systems such as a photo gallery as described below after-hours number when the office via phone... Successfully access our portal 's identity with customizable portal colors manager in order to to my. Called and followed up in a request with the office via a phone call dropping! The heart of your communities, offering residents self-service, mobile connections to every aspect of life. To make the portal work whatsoever to make the portal system manager, board member, and...

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