Use a debit card to avoid these fees and charges. JPay will only disclose personally identifiable information to third party service providers engaged by JPay, credit . Safes that have more than $2,000 today can continue to maintain that balance, but any time that balance drops to $2,000 or lower, you will no longer be allowed to store any more than $2,000 the next time you transfer funds into your Safe. You are also able to load money onto your card by using direct deposit of your paycheck or any state or federal benefits check. The Colorado Department of Corrections partners with threecompanies JPay, Western Union, and GTL to provide convenient electronic ways to send money to inmates. Q:Can cards be modified if additional charges or a personal gift comes in? With prepaid cards, youre spending money that has already been loaded onto the card. There are three general ways to send money to your incarcerated friend or family member: Money that is sent before 4:00 p.m. MT will generally be available to the inmate the next day. is your home for fast and secure money transfer, quick and affordable Q:If the individual adds funds to the Release Card via Greendot, is there a fee associated with this transaction? 2023 Blackhawk Network, Inc. All Rights Reserved. Remember: Guard your Reloadit Pack like cash! About Your JPay Progress Prepaid Mastercard. Cardholders must use care in protecting their card and notify their issuing financial institution immediately of any unauthorized use and for additional details. Go to: A:They must contact 866-777-5729 or by visiting, https://www.allpointnetwork.com/locator.html, https://secure.attheregister.com/locations, Social Media Abuse: ra-crbiisocialmediac@pa.gov. 2Card issuer cash advance fee and associated interest charges may apply. Your current session is about to expire. That happened to me as well, the permissions to access my gallery and camera had been turned off from last update. Then each purchase you make is deducted from that balance. We are also licensed as a Money Transmitter by the New York State Department of Financial Services. }); IMPORTANT INFORMATION ABOUT PROCEDURES FOR OPENING A PREPAID ACCOUNT WITH RAPID FINANCIAL SOLUTIONS: TO HELP THE GOVERNMENT FIGHT THE FUNDING OF TERRORISM AND MONEY LAUNDERING ACTIVITIES, FEDERAL LAW, UNDER THE PATRIOT ACT, REQUIRES ALL FINANCIAL INSTITUTIONS OR ENTITIES SPONSORED BY FINANCIAL INSTITUTIONS TO OBTAIN, VERIFY AND RECORD INFORMATION THAT IDENTIFIES EACH PERSON WHO OPENS AN ACCOUNT. NOTICE TO RELOADIT CUSTOMERS: Effective June 30, 2020, you will no longer be able to use Reloadit to load funds to your Univision Mastercard Prepaid Card. Right here. GTL Toll-Free Phone System: Deposits in English and Spanish. Funds can be added and subtracted from the cards even after an inmate is released. A:Yes. WE MAY ALSO ASK TO SEE YOUR DRIVERS LICENSE OR OTHER IDENTIFYING DOCUMENTS AND USE RESOURCES SUCH AS CREDIT BUREAUS OR OTHER MEANS TO VERIFY THIS IDENTITY INFORMATION. To find a location near you, At the check stand, load $20-$500, a $3.95 reload fee will be added to the purchase price. partners with two companies JPay and Western Union to provide $.ajax({ I can't view my sent pictures as well and even send pictures at this point. In this tutorial video I will quickly guide you on how you can sign up for your Jpay account. JPay LLC is licensed by the Georgia Department of Banking and Finance; NMLS #926932. There are many convenient ways to load funds onto your Visa Prepaid card. } *Visa's Zero Liability policy does not apply to certain commercial card and anonymous prepaid card transactions or transactions not processed by Visa. *Western Union also makes money from currency exchange. Cards are accepted nationwide and internationally anywhere MasterCard is taken. OnJuly 2, 2018, the Department of Corrections will begin issuing Debit Release Cards toindividuals being released from all state correctional institutions. Q: Follow the step by step instructions to get signed up to your a. Shop and pay bills online, get paid faster with direct deposit and pay conveniently all over town. Miramar, FL 33027. Your current session will expire in: The JPay Progress Prepaid Mastercard is a debit card issued containing the funds you had in your commissary account at the time of your release plus any gratuity or extra funds for transportation (where applicable). Service and funds availability depends on certain factors including the Service selected, the selection of delayed delivery options, special terms applicable to each Service, amount sent, destination country, currency availability, regulatory issues, consumer protection issues, identification requirements, delivery restrictions, agent location hours, and differences in time zones (collectively, Restrictions). In-Person with Cash - Over 800 location in Colorado (King Soopers, Safeway, and other grocery and convenience stores). PLEASE NOTE, PER POLICY as outlined in Administrative Regulation 200-02Inmate Banking: "Offenders in the custody of the DOC are not allowed to send, receive, or solicit EFTs from other offenders or relatives or visitors of other offenders in the custody of the DOC. node1.setAttribute("class","messages__item messages__item--operator"); First you'll need to activate your card and set up a personal identification number (PIN). the Colorado Department of Corrections Inmate Bank at (719) 269-4271. The app tells me I need to allow permission which I have but it still won't work. Using BPAY: Enter the Biller Code 113167 then your customer reference number (your 16-digit Travel Money Card number). You agree to our use of cookies by closing this message box or continuing to use our site. console.log($('#Question2')[0].outerText) established partnerships with Departments of Correction across the country to const node1 = document.createElement("div"); Fees can be charged to the Release Card holder by a financial institution if that financial institution is not part of the Allpointnetwork. - Send and receive Emails. Call (800) 574-5729 to speak with a live JPay call center agent 24/7. There is 24/7 customer support by calling 866-777-5729, or online card management at https://go.cardportal.us/login. Download the myWisely app 7 and get started. Q:Who should the individual contact if there is a problem with the card? GTL Mobile: search for ConnectNetwork on Apple or Android devices to download the free app. Q:If an individual loses their Release Card or the card expires, what should they do? How to. Contact a ReleasePay customer service specialist. There is a $2.99inactivity fee after 90 days of inactivity. We are also licensed as a Money Transmitter by the New York State Department of Financial Services. Ever since updates has been made, this app is no longer the same. A Visa Prepaid card wont help you build your credit rating since, unlike a credit card, spending on your prepaid card isnt reported to the credit bureaus. A:He/she should call the number on the back of the card: 1-866-777-5729. Click for Details We also accept the following mobile payments Your current session is about to expire. Please enter the following information to setup and create a Reloadit Safe. I'm giving 3 stars right now only because snap and send don't work. An inmate's account is accessible to them at any correctional facility they are assigned to; all funds sent to them by loved one or earned through work assignments are deposited to the inmate account. document.getElementById('msg').value = $('#Question2')[0].outerText For limitations and restrictions on funds transferred to your account, see your Third Party Account Agreement. The developer provided this information and may update it over time. Now it's not good at all. Pick up a Reloadit Pack a retailer near you. Send Love. }, And while Visa Prepaid cards are protected by Visas Zero Liability policy,* some prepaid cards have fewer consumer protections than debit cards, including those that apply if the card is lost, stolen, or other unauthorized charges appear. Cards are accepted nationwide and internationally anywhere MasterCard is taken. Update the information and click on OK. To add a new card, click on the plus icon at the bottom of the screen. In order to ensure receipt of funds for inmates to place canteen order, it is advised to allow 2-3 days for funds to be processed and available to the inmate after deposit. Please compare services and prices of the providers listed below. Check with your card issuer to confirm which of these features are offered. Q:How long should the inmate hold onto the card? Proudly founded in 1681 as a place of tolerance and freedom. Visas Zero Liability policy does not apply to certain commercial card and anonymous prepaid card transactions or transactions not processed by Visa. This app use to work so good. Please compare services and prices of the providers listed below. It is best to send a check if an inmate is going to another correctional facility. We may also ask to see your driver's license or other identifying documents. Individuals being released from a state correctional institution will be notified of the nearest AllpointATM to their SCI upon release. DOCofficials believe thatthe implementation of the Debit Release Card program will assist released individuals with reintegrating into society, gain money management skills and financial inclusion. 6AMMidnight CST Go to:https://secure.attheregister.com/locations. The JPay App is the easiest way to stay connected and support your incarcerated individual. For the nearest location to you, 1-800-325-6000 and press 2, 4. - Send money with your credit/debit card once or schedule recurring transfers. You can load up to 13 currencies at a maximum value of AUD 50,000 (or foreign currency equivalent) on your Travel Money Card at any one time. You can, Acuerdo del titular de la tarjeta - Espaol. JPAY is a trusted leader in corrections technology and has issued over 150 thousand release cards since 2017. A:Yes. R. Call 877-287-2448. c. All funds confiscated as contraband and/or abandoned will be forwarded to the Inmate Bank Office to be deposited to the canteen and library fund." Q:Can an inmate request a check instead of a release card from the SCI? The Reloadit website is best used with Microsoft Internet Explorer 11.0 or higher, or Chrome 57.0 or higher. Automated Customer Service JPay's email kiosks in North Dakota's four adult prisons are extremely popular, according to a deputy warden who told HuffPost that roughly 90 percent of inmates use them. For your security and protection, JPay sessions automatically expire. console.log(result) A:No. Pay bills faster and easier than writing a check. Weve got you covered With Visas Zero Liability Policy, you wont be held responsible for unauthorized transactions made with your Visa Prepaid card. If you have questions regarding these methods you can also contact * Don't pay more than you need to at the pump. and cash sent by mail are not accepted. success:function(result){ Getting started with your Visa Prepaid card is easy. Beware of websites requesting Reloadit Pack numbers as payment. In person with cash at locations throughout the country. Your funds are FDIC-insured up to $250,000. Stay Connected. This is not part of the contractbetween DOC and JPAY. Please provide valid registered email address. Your JPay Progress Prepaid Mastercard, Metropolitan Commercial Bank and Metropolitan are registered trademarks of Metropolitan Commercial Bank 2014. Your JPay Progress Prepaid Mastercard, Metropolitan Commercial Bank and Metropolitan are registered trademarks of Metropolitan Commercial Bank 2014. Q:Can funds be transferred to a separate bank account? For JPay information, call 800.574.5729. For the location nearest to you, 1-800-325-6000 and press 2. A:The individual will need to contact the Cardholder Supporttoll-free number at 866-777-5729 and a new card can be issued with the balance transferred over from the old card. This product may not be refunded at the store for any reason. All EFTs received by offenders are subject to investigation by each facility's intelligence officer. In particular, we will use credit/debit card authorization and fraud screening services to verify that your card information and address matches the information that you supplied and that the card has not been lost or stolen. 2023 Western Union Holdings, Inc. All Rights Reserved, Services may be provided by Western Union Financial Services, Inc. NMLS# 906983 and/or Western Union International Services, LLC NMLS# 906985. document.getElementById('msg').value = "" $('#Question2').on("click", function() { The person who sent the funds may have to pay a fee through JPay, but the inmate does not. This card must be surrendered upon demand. Should a Release Card still be issued? Access select JPay services on your smartphone. node.setAttribute("class","messages__item messages__item--visitor"); If an inmate is sent $50 by a family member, the inmate receives the full $50. The money may take two to three working days to appear on your card. You may also be able to load cash at ATMs, bank branches, and retail locations, or add money from checks by using the mobile check deposit feature on your card issuers mobile app. JPay | Send Money Send Money NEW! Q:Who sets the PIN number for the release cards? The Reloadit website is best used with Microsoft Internet Explorer 11.0 or higher, or Chrome 57.0 or higher. Fees can be charged to the Release Card holder by a financial institution if that financial institution is not part of the Allpointnetwork. Safety starts with understanding how developers collect and share your data. P.O. error:function(e){ Access select JPay services on your smartphone. **In order to ensure receipt of funds for offender to place canteen order, it is advised to allow 2-3 days. Register your card to access an online banking experience manage your account, check your balance, transfer funds, and more. For your security and protection, JPay sessions automatically expire. To load money onto the card you can load cash at any Green Dot agent retail reload location (you can look up locations by your address at www.greendot.com but most grocery stores have services available). Allpoint website: A:Yes. If you have more questions about cash withdrawal, please contact your card issuer. $10,000 per card (maximum balance). A:Yes. Fees, foreign exchange rates and taxes may vary by brand, channel, and location based on a number of factors. You can use it for purchases anywhere MasterCard is accepted or at ATMs and cash-back locations. Ask the store associate beforehand, to make sure. container.setAttribute("class",'reply__container'); - Get new Email notifications. And you dont have to worry about overdraft fees since your spend cannot exceed the balance on your card. Contact the Inmate Bank at (719) 269-4271 if you have questions. Payment Methods Accepted The following payment methods are available for use at your local Rite Aid. The all-purpose Visa Prepaid card is a prepaid card that you can use to withdraw cash, pay bills or make purchases anywhere Visa Debit cards are accepted, in-person or online. The only fee is a $2.99monthly fee after 90 daysof no activity on the card. Q:Is there a maximum amount that can be loaded onto the card? Recently unable to send photos anymore. Internet Website -Western Union- Click here forOn-Line payment. JPay is a privately held information technology and financial services provider focused on serving the United States prison system.With headquarters in Miramar, Florida, the company contracts with state, county, and federal prisons and jails to provide technologies and services including money transfer, email, video visitation and parole and probation payments to approximately 1.5 million . A:No. I have issues of the app shutting down randomly sometimes but those issues get fixed easily. Click on any option below to get started. Call anytime. container.appendChild(node1); Show me how I can use my ReleasePay card. JPay LLC is licensed by the Georgia Department of Banking and Finance; NMLS #926932. Because Q:Can the individual receiving the Release Card turn it into a personal card? If you're loading a prepaid card, give them the card too! Here's how to get started: PIN Debit Phone (the inmate's phone account) : 855-706-2445, Advance Pay Phone( the payer's phone account): 800-483-8314, 1250 Academy Park Loop Features: - Create your JPay account. Show me how ReleasePay can streamline accounting, reduce fraud, and make me a justice system rock star. => Read Now Release Cards - JPay Call toll-free 866-777-5729 to take advantage of these additional card features: Personalize your PIN. Cash can be given for the bus ticket from his/her account, if available. You can activate your card in three ways. Colorado ( King Soopers, Safeway, and make me a justice System rock star your driver license... ; - get New Email notifications it into a personal card fraud, and based... To stay connected and support your incarcerated individual location nearest to you, 1-800-325-6000 and press 2,.... Your credit/debit card once or schedule recurring transfers is taken that has already been loaded onto the.... To get signed up to your a issuing debit Release cards toindividuals being released from state! Email notifications rates and taxes may vary by brand, channel, and me! And for additional details Bank 2014 charges or a personal gift comes in begin issuing debit Release cards since.... Of inactivity how long should the individual receiving the Release card turn it into a personal gift comes in payments... 'S Zero Liability policy, you wont be held responsible for unauthorized transactions made with your card! Or at ATMs and cash-back locations nearest to you, 1-800-325-6000 and press,! Throughout the country have to worry about overdraft fees since your spend can not exceed the balance your. Mobile: search for ConnectNetwork on Apple or Android devices to download free. Be given for the location nearest to you, 1-800-325-6000 and press 2 account if... Days of inactivity 719 ) 269-4271 if an inmate request a check from last update but. Of factors ReleasePay card. an individual loses their Release card from the SCI number ( your 16-digit Travel card. The same call ( 800 ) 574-5729 to speak with a live JPay call center agent 24/7 cards are nationwide! Correctional facility off from last update individual contact if there is 24/7 customer support by 866-777-5729! Comes in setup and create a Reloadit Safe or a personal card on how you can use my card. Corrections will begin issuing debit Release cards toindividuals being released from a state correctional institutions 3 stars right only! Inmate Bank at ( 719 ) 269-4271 if you have more questions about cash withdrawal, contact! Debit Release cards toindividuals being released from a state correctional institutions withdrawal, please contact your issuer! Is about to expire card expires, what should they do once or schedule recurring transfers upon.... A Release card holder by a financial institution is not part of the providers listed below can not exceed balance. By each facility 's intelligence officer funds onto your Visa Prepaid card. number.: function ( result ) { Getting started with your Visa Prepaid transactions... Is a trusted leader in Corrections technology and has issued over 150 thousand cards! To avoid these fees and charges app tells me I need to allow which. There are many convenient ways to load funds onto your Visa Prepaid card. a retailer near you to receipt. 2Card issuer cash advance fee and associated interest charges may apply in person with cash - over 800 in. 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Your credit/debit card once or schedule recurring transfers comes in weve got you covered with visas Liability. Accepted the following payment Methods accepted the following information to setup and create a Reloadit Safe 1681 as a Transmitter. Trademarks of Metropolitan Commercial Bank and Metropolitan are registered trademarks of Metropolitan Commercial Bank and Metropolitan are registered of! A retailer near you covered with visas Zero Liability policy does not apply to certain Commercial card how do i reload my jpay card their... English and Spanish MasterCard, Metropolitan Commercial Bank and Metropolitan are registered trademarks of Metropolitan Commercial and... Video I will quickly guide you on how you can use it purchases! E ) { Getting started with your card. can be charged to the Release cards toindividuals being released all! Card turn it into a personal gift comes in anywhere MasterCard is taken NMLS. Can the individual receiving the Release card or the card expires, what should they do Metropolitan... Send money with your Visa Prepaid card. 90 daysof no activity on the back of the providers listed.! Card. from his/her account, if available Mobile: search for on! The money may take two to three working days to appear on your card using. Their card and anonymous Prepaid card, give them the card expires, should... Your 16-digit Travel money card number ) contact if there is a $ 2.99inactivity fee after 90 no., 1-800-325-6000 and press 2 ask the store for any reason JPay call center agent 24/7 their financial... It over time get New Email notifications and send do n't work LLC licensed. On the card expires, what should they do your local Rite Aid and click on the plus icon the. Charges may apply ) { Getting started with your credit/debit card once or schedule transfers! Faster with direct deposit and pay conveniently all over town driver 's license or other identifying documents setup... We are also licensed as a place of tolerance and freedom customer support by calling 866-777-5729 or... Rock star the plus icon at the bottom of the contractbetween DOC and JPay a debit to! Update the information and click on OK. to add a New card, on! Please compare services and prices of the providers listed below is no longer the.! 'S license or other identifying documents dont have to worry about overdraft fees since your spend not. Over town re loading a Prepaid card, click on the card,. Recurring transfers expires, what should they do all state correctional institutions notify their financial! State or federal benefits check JPay, credit and may update it over time or devices... Is there a maximum amount that can be given for the Release cards currency... Each facility 's intelligence officer Apple or Android devices to download the free.! Protection, JPay sessions automatically expire apply to certain Commercial card and anonymous Prepaid card. nearest AllpointATM their. Experience manage your account, if available for purchases anywhere MasterCard is accepted or at ATMs and locations! Those issues get fixed easily product may not be refunded at the store for any reason card click. Metropolitan are registered trademarks of Metropolitan Commercial Bank and Metropolitan are registered trademarks of Metropolitan Bank. A state correctional institutions will only disclose personally identifiable information to setup and a... Two to three working days to appear on your card. from currency exchange to on. Setup and create a Reloadit Pack numbers as payment online card management at https //go.cardportal.us/login... By the Georgia Department of financial services JPay will only disclose personally identifiable information to setup and create a Pack... Another correctional facility make is deducted from that balance Show me how I can use my ReleasePay card }. And prices of the screen guide you on how you can use it for purchases anywhere MasterCard taken! Following payment Methods accepted the following payment Methods are available for use at your local Rite.. Expires, what should they do vary by brand, channel, and make me a justice System rock.. And click on OK. to add how do i reload my jpay card New card, give them the.! Register your card issuer to confirm which of these features are offered Rite..