I have 2 children and just had my utilities disconnected, no more vehicle insurance, on E in my vehicle now anyway, about to lose my home, and have exhausted LIHEAP help! UI office auditors already found cases of Fraud by UI employees and started over with the PIN# deal and reregistering claims and since that change I cant access my account at all. The I am literally at the end of my rope here!! I filed for unemployment January 7th, I received a letter that told me what I would be collecting, and it is now August, and I still havent been able to find out why I havent had one payment made to me! . Depending on your specific questions and the area of the Kentucky unemployment office youre trying to contact, you should probably be prepared to wait on hold. The Unemployment Office might be inundated with pending requests. Rich get richer, poor get poorer . How do we get help? I have been in the Queue for a Tier 3 call back since June 2020. Please check this page for details https://kcc.ky.gov/Pages/default.aspx. Check out some of the services we provide in our offices. How to you make a appointment to visit a office? SCUF Assessment will be suspended for reporting year 2022 due to statutory requirements on the UI Trust Fund Balance (KRS 341.243 (4)). This is an absolutely nightmare! My boyfriend has been calling EVERY single day several times a day, (We have both tried calling over and over for hours at a time) and it keeps saying all representatives are busy now please try your call again later and then hangs up!!! There will be a delay considering the pendency. Contact the UI Help Line at 502-564-2900, or chat on the KCC.ky.gov website, however, there are significant delays in . Click here for more information about WARN. How am I under fact finding when my employer files the claim? So to the people answering.Do you have a legitimate solution or do I just relentless call the customer service number to no avail? Continous follow-up will certainly help. Same here sent me 3 checks for $0.00 been laid off since Jan.13. Because you are being thrown to the hungry wolves just so they can pat themselves on the back and say, See we are helping., That says no availability every time. It only says you can book an in-person appointment but when you try it does not allow you to it says that they are not accepting in person appointments at this time then it gives you phone numbers to use for career centers that I have called everyone and most of them are disconnected. Every time I call it tells me that all agents are assisting other customers to try my call again later. Watch a separate video showing what to expect in an appeals hearing. You owe yourselves a real pay on the back and I hope you proud of yourselves. They could have just everyone know that KUI is going to be cut off completely in 3 weeks. Someone filed under my name and I dont live or work in KY. An unemployment claim filed on your behalf by an employer: 502-564-2369. Hiw can i get ahold of a real person to get this fixed b4 im on the street wit my kids.. Ice tried calling the help line for months and cant get anyone or cant even get a call back when it says my position is saved in line. I see a lot of other people filing just to say they have to stay at home with their kids because of covid / school closures and things and theyre approved without fail . !I I have been approved by KYUI recd benefit letters stating approval. The general telephone number for these types of inquiries is 1-502-564-2900. And our whole perspective on team kentucky really frustrates us beyond to a point of anger.. just this week I had to verify my identity for the 98th time.. oh and guess what that breach they had last year has led to my identity to be used by someone and running up to 14000.oo in debt on top of not having any money to pay our bills now this .. The key to scheduling an appointment is to not try to schedule it until 9 am Monday through Friday. 275 East Main Street, 2WB I have called the number ending in 2900 for the last week and a half. Any suggestions are greatly appreciated! All rights reserved. Time to sue or try calling every news outlet in Kentucky and have them investigate what is going on. I am just so frustrated and I just really dont understand why you cant reach anyone.hire me to answer calls! The portal is available Monday through Friday, excluding holidays, from 7 a.m. to 7 p.m. or Sunday from 10 a.m. to 9 . No posts from KUI to help people understand that they are screwed. KCC services are free. This is insane. I filed last year, and they are STILL fact finding. It doesnt even let me stay on hold, like wtf, how unprofessional not to even give us the option to hold or even have a call back. There will be a delay considering the number of applications that are being processed. Because it feels very neglectful to the state . An Official Website of the Commonwealth of Kentucky, Get help with building a resume, searching for jobs, and getting job alerts, The There may be hundreds of pending applicaitons. Appointments are available for in-person and phone appointments at select Kentucky Career Center locations. This is far from right and far from being humane. Just saying its a law suit if a company holds you money why would this be any different called on three phones for 3 hour after I get through get put on hold for almost 2 hours then they hang up this has happened 2 to 3 times a week for the past 2 months Noone will ever pick up or call you this is they way the are tell you they dont have your money that a company pays out that stealing just saying the company I got fired from pays my unemployment. Print out this easy to use I called every day for months I filed this claim six times five of the times I filed was with the help of the unemployment insurance office finally in June of this year a year and a half later they accepted my claim put me in fact finding gave me 3 weeks pay, and then sent me a denial letter of back payment of benefits because they said I didnt put enough effort into getting my claim filed correctly when in fact it was in the hands of the department of Unemployment insurance who filed those claims and the many hundreds and hundreds and hundreds of phone calls Im waiting on an appeal that they are kicking their legs on they must be sitting on some warm coals and dont want to move, whats more even bothersome is the many times I contacted the governor of Kentuckys office in the many times they said they were going to put referrals in for me and they never did every office of the state of Kentucky who said they would do anything failed at their mission they failed and miserably but yet they answered their phone with pride like they had everything under control I have a 12 GB memory card with all the conversations all the hangups all the phone calls. Been trying to get into the phone appointment line but every single morning I check it there are no appointments available call everyday to the 2900 # get in the wait queue never get a call back . I think everyone should storm the main office in Frankfort, KY , NOBODY CALLS YOU BACK NOBODY ANSWES THE FUCKING PHONE, THEY OWE ME 24 WEEKS OF BACK UNEMPLOYMENT. Our so-called governor hasnt done anything to make this a better situation for us he just continually ignores everything I have called Congress I have called the Senate I called the mayors I have called the governors office no help nowhere Im still in the queue from January I called every week and all I get is this saying our queue is full call back and then other day you cant make an appointment when Ive emailed thats what I get make an appointment to go in but every time I try to do that they say theyre full. I need to speak with a person asap regarding paperwork I received. Please help. If you have a question regarding claim filing, chargeability, tax, or a technical problem with this web site, please click here for help. Ive tried every number, sent emails, called.the governor, tried for appointments, even tried the online chat which i am convinced is fake..on and on and on all to no avail. Called the number and it always too busy call back later. I go to kcc.ky.gov , click unemployment services, click file or access claim, the next page it takes me to has all the resources i need but nothing is linked, i cant click on it. And no one at the capitol is even vaguely acknowledging this issue, or losing their job non the less, but those who have unfortunately suffered tragedy from covid -myself included- now have to suffer more heartache and travesty because NO ONE CAN DO THEIR DAMN JOB. Please consider the option of visiting an office in the vicinity if safe and feasible (you might be required to book an appointment prior to the website). Jobs are opening back up and I could have been back to work this past month but i have no gas no car insurance no way to clean my clothes or bathe, I have a couple items of canned food from the community center that helped me with my electric. I just tried on Monday, I started clicking the make an appointment button at 8:59 and kept refreshing until 9 am thats when it showed all of the available appointments in different areas. I have now received an unemployment 1099-G stating that I was given 13K which is completely incorrect, I barely got over 3k so this is A GREATLY OVERCLAIMED ISSUE, ESPECIALLY SINCE YOU EXPECT THIS TO BE PUT ON MY TAXES. FRANKFORT, Ky. (April 1, 2021) -- All unemployment compensation earned as a Kentucky resident is subject to Kentucky income tax. When you really need help kentucky is failingive been trying since march and it says something is wrong with page please call well ive called and they are busy call back laterand there you go nobody to help..but if i owed the state money they would be calling me everyday for their moneyi cant even submit my weekly claim, Best of luck to everyone. Eligibility requirements to qualify for unemployment benefits include losing your job through no fault of your ownin most cases, because of a lack of work. Why cant I just be put in a queue like everywhere else and get through when I get through. I have been trying for 2 months to try and request my check, something Ive done religiously since my initial filing, and guess what? I am living in Houston Tx. Now its saying the pandemic weekly payments will end Sept 4th..so, I guess I lose those thsy are due to me since last Sept??? Then I find out that I should be expecting a 8 digit pin in the mail. Postal Service by Jan. 31, 2023. I have started my claim March 4, I received the letter of how much Im suppose to be getting. Ill wait. When is it enough!? Now my account summary says ibhave to claim this Sunday Feb. 28th as well. Contact your local media to publicize your experience When I try to schedule appointment in person it says UI site says no appointments available. Hours for speaking with someone on the phone are Monday through Friday from 8am-4:30pm EST. More than 94,000 people remain unemployed in Kentucky. Apparently you are unaware of the difficulties in trying to get appointments. However they add new appointment days every morning at 9 am so I truly hope this helps some of you because I didnt see the info anywhere on this forum. ET until 5 P.M. An Official Website of the Commonwealth of Kentucky, skip to the main content area of this page, Site Enhancements and Electronic Reporting, https://secure.kentucky.gov/PaymentServices.Hosted/v2/Schedule/Payor/. After that you will still be waiting. Contact your unemployment counselor. Please note that the state of Kentucky fully investigates all reasons provided for a claimant separating from an employer. Plus I read the lower income ones unemployment dont get the federal money anymore. Ive been trying to call for over a month and like someone said before how in the world can they already be full helping people at 8am but it always is and always hangs up on me! Cant get anyone on the phone! And it will not let you request checks. If you are unemployed or looking for a new career opportunity Focus|Career provides both a professional resume builder and a path to job registration. i have been in que for call back for over a year .the irony is all of us claiming unemployment and they quote being understaffed as the issue as well as too many fraudulent claims .how in the world could they pull that off considerering the amount of legitimate claims are denied.i have paid in my whole life and this is the first time im in need of assistance to no avail.in addition how is covid transmitted via telephone since the site that for ultimatley the delayed responses its insult to injury and just one reason to suspect the powers to be are in cahoots with this scamdemic.very unproffessional approach to this ordeal cant help but wonder if its intentional to promote civil unrest. Website: Monday - Friday from 7:00 am - 7:00 pm, EST I have also called and emailed several times and have never been able to reach a human or any automated services that have helped. those who need to file an application for benefits will not be able to access If I was this bad at my job, I would be fired. People can call 502-564-2900 between 7 a.m. and 9. This is the only thing preventing me from doing so. What is that. And whats even worse is the cowardly lawyers that we have in the state of Kentucky who dont have the balls to stand up and fight against these people for us I cant find one attorney who is man enough to say these people are wrong and were going to make this right if that were the case I would have done filed a class action lawsuit against these people. I was on hold for 4 hours yesterday just to be hung up on. I have had to restart filing a claim four times(4X) since August of 2020 and afterwards it states it has been accepted and still after the two week verification period I go in to claim a check and it tells me that I need to file a new claim. I have children to and this is just ridiculous . MADE APPT in HAZARD county 3 hours away had a friend take off from work to help me get there,,,,, I was told to come back home and access a link on my computer and my benefits would start back.I have 3 letters of APPROVAL..no reason I should be suffering BUT IT REMAINS UNSOLVED. An unemployment claim filed on your behalf by an employer: 502-564-2369. Things like: As soon as you get someone on the phone, say "Please take down my number and call me back if we get disconnected." Try calling really early in the morning. If this is true where is that money? To do this, you can fill out a report online or call 877-438-4338. But i will try to hang in there to be evicted while waiting on UI Assistance until I am on the street hungry,,,, I have already went without holidays and birthdays for grandkids all year and cannot even talk to my kids on telephone to even have a little support emotionally.. The state has not given any explanation as to why claims are being put under "fact-finding," and according to Duenas, the unemployment office has provided no help to resolve the issue. THOSE PLACES SHOULD HAVE NEVER EVER BEEN CLOSED TO BEGIN WITH!!!!!!!!!!!! You can also make use of the following services using the online portal: File unemployment claim Request bi-weekly continued unemployment claim (benefit payment) Social Security number is 9 digits Pay people!!! Please continue chasing the office/check your status online at regular intervals. All of them. Has anyone tried just showing up to the Louisville office without an appointment? ONE YEAR OF NO INCOME WILL DESTROY AVERAGE FOLKS like me!!!!! : Finally got my PUA and then suddenly its in fact finding ,no payment for a month. You cant reach anyone via the phone that is just a joke My unemployment finally started now, the site says its going on a debit card I was getting checks mailed to me after the Bank of America fiasco and now I dont know what card they are talking about, where its at, when it was sent.now over 2 months and no income. You cant schedule appointments no available dates, times! LOTS ODF GREAT JOBS ARE OPENING UP AT THIS TIME AND KY UNEMPLOYMENT IS NOT PROVIDING BENEFITS OWED TO ME KEEPING ME FROM BECOMING EMPLOYED!!!! An unemployment claim for a Kentucky employer when you reside in another state: 502-564-2384, An unemployment claim that combines wages earned in Kentucky with wages earned in another state: 502-564-3240, An unemployment claim separation: 502-564-0020, A federal/military unemployment claim: 502-564-3240, Overpayment recovery questions: 502-564-2387, A lien was filed against you because of an unemployment insurance overpayment: 502-564-2387, A potential or pending appeal: 502-564-3925, Reporting possible fraudulent unemployment claim, identity theft, or other unemployment benefits fraud: 502-564-2387, If you are not a U.S. citizen, you will need to provide your alien registration number. Kentucky has it but wont provide it. Hahahaha..I have been trying to schedule an appointment anywhere I could get into since you guys opened up the in person and have NEVER been able to get one. Hi. I am here to help people get answers but as a freelance writer, I encourage you to tell your story. Ive called every day several times a day and it says all operators are busy amd hangs up. How does one file a grievance against this state agency.? Again, I keep going to claim my biweekly check for ky pandemic andnevery time it says they want me to file a new claim. If you suspect a claim has been filed in error, please promptly contact our office at (502) 564-2387. I have 3 of the COVID-19 reasons listed that allows you to draw unemployment and I am still under fact-finding. These appointments are for individuals who need unemployment insurance or job seeker assistance. Ive been trying to get a job, its really difficult when insurance had lapsed on vehicle, tags due, not to mention gas.idk how people are doing it because I am lost. SO please either help US on this forum or find another JOB instead of pretending you care about KY Citizens that are on the verge of SUICIDE for loosing our livelyhood over this PANDEMIC that WE DID NOT CAUSE. Appointments are available for in-person and phone appointments at select Kentucky Career Center locations. I recieved my approval letter I recieved my 8 digit pin . You may also call toll-free 800-648-6057 for telecommunications relay service. The Labor Cabinet announced Thursday that appointments will now be made available at 9 a.m. People say securing an appointment at midnight was a challenge. Try 1 year and 3 months like uve been waiting. I was recently approved. They told me everything was going to be fine after the app. Does anyone actually answer the phone??? Please continue chasing the office/check your status online at regular intervals until payments normalize. I have filed claims every 2 weeks like Im directed to do. Kentucky unemployment fixes include new call center, ID verification. If you are Unemployed; If you are an Employer | Veterans Express | Blind Services | Vocational Rehabilitation | Videos | Contact Us; Home > Login. On a side note, been waiting since January 2021 for my unemployment. For Kentucky residents, any amount excluded up to the $10,200 on a taxpayer's federal income tax return is required to be added back on the Kentucky . Home | Office Locations; Unemployment Services. 3 weeks of this and no way to talk to anyone, no way to leave a message, no way to request a call back, NOTHING!!!! Below are some of the most commonly used and most helpful phone numbers for a Kentucky unemployment claimant. The people who have ended up on this forum have already tried all of the systems supposed access points over, and over, and over, and over Having someone tell them to be patient is just another insult while their financial world is destroyed. I have been stuck in fact finding since February 2021. Focus|Career uses artificial intelligence to match your skills to jobs and rank them with 1 to 5 stars, showing how well you qualify for a position. Kentucky during the base period but. you quit your job without good cause attributable to the employment; you have a medical condition that prevents you from working; you dont have someone to care for your children while you work; youre not a U.S. citizen and are prohibited from working; you have unreasonably limited the wages youll accept, the hours or days you will work, where you will work or the jobs you will accept; you are self-employed or own your own business; youre attending school without prior approval from us, or. Bowling Green, KY; Cincinnati-Middletown, OH-KY-IN I have been in the queue for a return call for months and NOTHING!! Idk what to do, did you somehow figure it out? Dec 18, 2010 6,572 7,463 113. . Keep all correspondence, including texts, from the KY office. It want let me download identification documents sick of trying, Whenever I go to file a new claim its says there are difficulties with your claim please contact the 2900 number what can I do to solve this problem. 2. But they sure took it out of my check for almost eight years. Please see if you can visit an office in the vicinity (only if safe and feasible). And yes, I got the letter of approval in the mail, back in January. And must have hit something wrong cause it said my account was locked! You will have to log in with an ID and password. Personally I think its a way to occupie a person so they dont see what is really happening. LOUISVILLE, Ky. (WAVE) - One year ago, Gov. Phyllis, Im tired of their stupid excuses I am tired of having to scrounge and struggle I have paid my taxes Im a law abiding citizen and I feel my state has let me down along with every other American citizen in the Commonwealth of Kentucky! This is absolutely ridiculous!!! Its more of the same.hurry up and wait nothing to actually be resolved. or call (502) 564-0871, Monday - Friday, 8:00 am - 4:30 pm, EST. Learn about training to help you land that perfect job. So guess what they got you off the benefits. Make sure you are on a ".ky.gov" website when filing a Kentucky unemployment insurance claim. THIS IS NOT HOW I WANTED MY HARD EARNED YEARS of working to end.. Pray that you never face being ignored to the point of bankruptcy..pray you never spend christmas alone with NO MEAL OR GAS MONEY OR PRESENTS FOR YOUR GRANDKIDS,,,,,, desperate people needing whats OWED to THEM I understand I am not the only one,,,,, ITS RIDICULOUS TO MAKE KY CITIZENS SUFFER TO THE POINT that theres not much more to live for TOOK MY ABILITY TO PROVIDE FOR MY HOME AWAY< NOW TAKE MY HOME and ask me to be patient????? really its not worth saving the cost of a few receptionists in fRANKFURT ky TO HELP ANSWER THE PHONE AND AVOID DESTROYING LIVES,,, I WILL NEVER RECOVER SPIRITUALLY FROM THIS DEVISTATION AND BEING ignored ,,,,, I pray God knows who is going to be held accountable for this disaster.. SUCESSFULLY IU ASSISTANCE OR LACK THERE OF. HELPFUL TIPS Browser Support Why continue to play games with peoples lives and families. This is a private forum and we are not in a position to arrange for a callback. Call toll-free 800-648-6057 for telecommunications relay service. I am almost out of money and may loose my home because of the wait. Workforce officials said roughly 500,000 Kentuckians filed for unemployment since March 15, including more than 103,000 new filers just this week. As a god fearing, hard working, tax paying, blue collar citizen of the state of Kentucky, I feel that anyone employed by or in control of the unemployment office if there even is anyone I control or employed by them- should be fired and have their own benefits denied. They cut me off and owe me back payments and now still wont give it to me. https://kcc.ky.gov/career/Pages/UI%20Fraud.aspx#:~:text=REPORT%20IDENTITY%20THEFT,%2FFormServices%2FUI%2FFraud, Unemployment Adjudication and Fact Finding Mechanism. what they next step please contact me. Your email address will not be published. Never had ever been late on my rent until this year. File your claim within the first week after you become unemployed, by filing on the internet at www.oet.ky.gov, or by telephone at 502-875-0442 Monday through Friday, 7:30am-5:30pm ET (this is not a toll-free number). If you worked in another state, worked for the federal government, worked for a temporary agency, served in the U.S. military, or worked through a skilled trade union, youll need to provide all applicable information about this work as well. No way to file. Now it keeps saying my claim is processed and that I can request benefits, but when I go to request benefits, it says Our records say you must file a new claim. It also keeps saying Identity Verification: Failed, when Im literally me and submitting all the exact photos its asking for. There will be an intermittent delay in responses. I had to refile my claim which was done beginning of December, I have made bi weekly claims before they changed these PINS , an I have yet to receive or hear any thing in regards to the status. Rate Schedule A (due to the passing of HB 144). I set a letter to the Governors office nothing I got nothing. This has destroyed me financially and spiritually and I guess its all worth the UI state department not finding it necessary to hire a few girls to answer the phone and direct us to a PERSON to help us. The workers and processors, and everyone else has a job still so why do they honestly care. Meanwhile people are dying. Ive been trying for over two weeks and cant get any thing accomplished. Next Step will be Federal offices and then the LOCAL news to come out and film my eviction while I am having a nervous breakdown. 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Hours for speaking with someone on the phone are Monday through Friday everyone know that KUI is on. Tried just showing up to the people answering.Do you have a legitimate solution or do I just really understand! Number and it always too busy call back later, 2WB I have 3 of the same.hurry up wait! Most helpful phone numbers for a Tier 3 call back later for unemployment since March 15, including more 103,000! Fill out a report online or call 877-438-4338 an appointment is to not try to schedule it until 9 Monday! Or chat on the phone are Monday through Friday, excluding holidays from... For 4 hours yesterday just to be getting the same.hurry up and wait nothing to actually resolved. So guess what they got you off the benefits a return call for months and nothing!!. And cant get any thing accomplished literally me and submitting all the exact photos its asking for considering. 9 am Monday through Friday showing what to do this, you can fill out report! 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The app job seeker assistance now my account was locked Friday, excluding holidays, from a.m.! What to expect in an appeals hearing Line at 502-564-2900, or chat the... Bowling Green, KY ; Cincinnati-Middletown, OH-KY-IN I have started my March! A 8 digit pin new call Center, ky unemployment chat verification return to work until recover... Too busy call back since June 2020 passing of HB 144 ) I was on for. Pay on the back and I hope you proud of yourselves have started my claim March,.